This food tech startup is helping brands like Panera Bread and Popeyes boost drive-thru sales with a voice bot named Tori

Panera Bread is testing AI-powered bots at the drive-thru. Panera Bread Panera Bread is known as a restaurant pioneer when it comes to technology. The chain is working with tech startup OpenCity to test voice bot ordering at the drive-thru. OpenCity, which also works with Popeyes, says AI-powered bots can improve accuracy and speed.  In […]

Panera almost killed its delivery test 4 years ago — now it’s dominating the industry and rolling out across the US

Panera is now delivering food across the US.  CEO Blaine Hurst told Business Insider that most other chains are “playing catch-up” when it comes to delivery. Panera almost killed its delivery program during its original test in 2014. Now, 62% of Panera’s business is off-premise, which includes drive-thru, take-out, delivery, and catering.   Panera is […]

Panera accused security researcher of “scam” when he reported a major flaw

Enlarge (credit: Getty Images | RiverNorthPhotography) Eight months ago, Panera Bread was notified of a security flaw that was leaking customer information to anyone who knew where to look for it. But the company failed to fix the flaw until this week after the breach was made public in a report suggesting that it affected […]

Panera is acquiring one of its biggest competitors

Hollis Johnson Panera is acquiring sandwich rival Au Bon Pain.  This is a reunion for the two brands, which were united under a single company in the ’80s and ’90s.  Krispy Kreme and Keurig owner JAB Holdings acquired Panera for roughly $ 7.5 billion earlier this year.    Panera is set to acquire rival sandwich chain […]

Panera avoided Starbucks’ biggest mistake and reached a $1 billion milestone (PNRA)

Hollis Johnson Panera Bread just hit a major digital milestone. On Tuesday, the fast-casual chain announced it was on track to surpass $ 1 billion in digital sales, or sales made through kiosks, mobile, and web, in 2017.  At the end of the first quarter, 26% of Panera’s sales were digital. Blaine Hurst, Panera’s president, said that figure […]

What Panera Gets From Its $7.5 Billion Sale

After speculation during the first half of the week, Panera Bread Company, a fast casual chain, announced on Wednesday that JAB Holdings Company, a German conglomerate, would purchase it for roughly $ 7.5 billion. JAB’s reasoning seems staightforward enough: the company has been snapping up coffee chains in the U.S. including Krispy Kreme, Peet’s Coffee […]

A European company you’ve never heard of is buying Panera Bread for $7.5 billion (PNRA, DNKN)

Hollis Johnson (Reuters) – JAB Holdings, the owner of Caribou Coffee and Peet’s Coffee & Tea, said on Wednesday it would buy U.S. bakery chain Panera Bread Co in a deal valued at about $ 7.5 billion, including debt, as it expands its coffee and breakfast empire. JAB Holdings offered $ 315 in cash per […]

This sandwich shop that’s like a souped-up Panera sells ‘sandwich environmentalism’ — take a look

Melia Robinson/Business Insider If the proprieters of a new West Coast restaurant chain get their way, the next iteration of the farm-to-table revolution might be what they call “sandwich environmentalism.” Homegrown Sustainable Sandwiches uses ingredients that come from the company’s certified organic farms in Washington and California and other local farms.  “Our idea is that if we thoughtfully curate every […]