Customer service and virtual assistant bots will be prevalent for online businesses in many markets

BII Advancements in artificial intelligence are dramatically changing businesses, and chatbots are slowly becoming vital to customer service channels. AI and machine learning advancements are able to detect the content of customers’ requests and questions and service inquires accordingly. With messaging apps continuing to surpass social media networks in usage, chatbots also continue to grow in […]

Americans trust Comey over Trump following his ‘prevalent’ leaks – poll

Published time: 11 Jun, 2017 18:02 A poll conducted following former FBI chief James Comey’s testimony has shown that Americans find the fired intelligence official more trustworthy than President Trump. The latter, however, has slammed some of Comey’s actions as being “cowardly.” Read more Forty-six percent of US citizens aged 18 and over think Comey […]