THE CROWDSOURCED DELIVERY REPORT: How crowdsourcing is helping to improve the troublesome last mile of e-commerce delivery

BI Intelligence This is a preview of a research report from BI Intelligence, Business Insider’s premium research service. To learn more about BI Intelligence, click here. As the steady rise of e-commerce pushes logistics companies and their retail partners to deliver more parcels, faster, speedy delivery is becoming a major competitive advantage.  And no company has capitalized on this opening like Amazon, […]

‘China’s Jeff Bezos’ is now running a village and vows e-commerce will eliminate poverty

The billionaire founder of China’s biggest online retailer, JD.com, is now the honorary head of a provincial Chinese village and has promised to eradicate poverty. Liu Qiangdong, also known as Richard Liu, said his five-year goal is to increase the average income of Pingshitou village tenfold. Locals in Pingshitou, which is west of Beijing, have […]

Ecommerce confidence: the must-have gift for retailers this holiday season

SPONSORED: Presented by Shopify The NFL’s Super Bowl is the biggest night of the year for football. For retailers, the big game looks a bit different — it lasts for four days, kicks off immediately after Thanksgiving and the ends on Cyber Monday. The retail Super Bowl means that online shopping jolts into overdrive and […]

AI IN E-COMMERCE: How artificial intelligence can help retailers deliver the highly personalized experiences shoppers desire

BI Intelligence This is a preview of a research report from BI Intelligence, Business Insider’s premium research service. To learn more about BI Intelligence, click here. One of retailers’ top priorities is to figure out how to gain an edge over Amazon. To do this, many retailers are attempting to differentiate themselves by creating highly […]

Amazon is the new Walmart: the e-commerce giant is increasingly becoming a symbol for everything wrong with big business (AMZN)

Sarah Jacobs/Business Insider Walmart was once considered the symbol of everything that was wrong with the retail industry.  Now, Amazon is taking on that undesirable role.  Fish’s Eddy recently put a sign in its window reading “F*ck Amazon: Fish’s Eddy is prime!” The founder of the quirky New York City store assured Business Insider that the […]

Chatbots bring new income stream to ecommerce

GUEST: Growing revenue is a constant battle for ecommerce websites. This can involve fine-tuning processes by optimizing funnels, checkout pages, or calls to action. It also means being open to new technologies and opportunities. Recent research on consumer attitudes shows the income-growing opportunity chatbots can represent for ecommerce store owners. Below, I’ll dive into the study […]

TRUMP, BREXIT, AND CROSS-BORDER E-COMMERCE: Rising economic nationalism and the growth of digital retail

BI Intelligence This is a preview of a research report from BI Intelligence, Business Insider’s premium research service. To learn more about BI Intelligence, click here. Cross-border e-commerce is widely expected to be a key growth engine for the global e-commerce industry in the coming years, thanks to a convergence of consumer and market trends. Major […]

THE REVERSE LOGISTICS REPORT: How retailers can save money by making returns smoother in the e-commerce age

BI Intelligence When products are returned to a merchant, the merchant faces the costly process of either repurposing, reconditioning, or recycling the good. This multi-billion dollar problem is referred to as reverse logistics and it can cut into retailers profits by 10% to 20% every year.  This problem will be even more exacerbated by the rise […]

PayPal boosts B2B ecommerce credentials with global Oro partnership

PayPal has entered into a global partnership with B2B ecommerce company Oro, an open-source business applications firm started in 2012 by founders and employees of Magento, the B2C ecommerce startup acquired by eBay a year earlier. One of Oro’s core offerings is OroCommerce, which was officially unveiled a couple of months back to serve mid-size and large companies with a […]

Microsoft nabs Indian ecommerce giant Flipkart for Azure as cloud wars heat up

Microsoft has announced a “strategic partnership” with Flipkart that will see the Indian ecommerce titan adopt Microsoft’s Azure cloud platform. The collaboration, announced in tandem by Microsoft CEO Satya Nadella and Flipkart chief Binny Bansal at an event in Bangalore, will initially lead to Flipkart using Azure as its public cloud platform. This serves as […]