Medium, the blog site Jeff Bezos used to attack the Enquirer, won’t say whether the post violated its rules — but it says Bezos wont get paid a dime (AMZN)

REUTERS/Rick Wilking Medium isn’t commenting on whether or not Jeff Bezos violated its terms of service with his astonishing post on Thursday. The online publishing site also won’t say whether Bezos gave it a heads up before he published it. But Medium did confirm that, no matter how many people like his post, he won’t get […]

Disney and HBO say companies will face massive investment demands as big media continues developing DTC streaming services (DIS, NFLX, AMZN, AAPL)

This story was delivered to Business Insider Intelligence “Digital Media Briefing” subscribers hours before appearing on Business Insider. To be the first to know, please click here. As big media continues to develop direct-to-consumer (DTC) streaming services, companies will face massive and growing investment demands, according to two articles examining the SVOD strategies by Disney and WarnerMedia’s HBO. […]

Amazon is making it more expensive to fulfill ‘dangerous’ items in its warehouses weeks after a can of bear spray exploded and injured dozens of workers (AMZN)

Fred Greaves/Reuters Amazon announced it will introduce a new fee for sellers using its Fulfillment by Amazon program and who want to store and fulfill “dangerous” items like aerosols and lithium-ion batteries. The fees are a step higher than those charged to store and fulfill other kinds of items. The new fees come after a […]

Shoppers trust Amazon, and it has completely changed the way last-minute holiday shopping is done (AMZN)

Getty Amazon has unleashed a slow revolution on holiday shopping, becoming one of the most important places people turn to when they shop for the season. Last-minute shoppers now increasingly trust only Amazon to deliver their orders in time, according to data from Rakuten Intelligence. Amazon is ensuring it stays that way, giving out free […]

How crowdsourcing shipping through technology will make last mile delivery cheaper (AMZN)

The proliferation of e-commerce has transformed free shipping and same-day delivery from perks to table stakes — and retailers are paying the price. With daily parcel volumes surging and customers increasingly unlikely to foot the bill, companies have been tasked with finding new ways to offer speedy shipments without eating costs. BI Intelligence Among the […]

How consumers rank the top delivery services in the US — and how they stack up against the growing threat of Amazon (AMZN, FDX, USD)

The transportation and logistics industry is undergoing a massive shift as a result of surging deliveries. Daily parcel volumes are higher than ever before — but so are customers’ expectations for cheap and fast fulfillment.  BI Intelligence To keep up with mounting demand, retailers and their logistics partners have been racing to develop more efficient […]

How Amazon can dethrone UPS and FedEx in the US last-mile delivery market (AMZN)

This is a preview of a research report from Business Insider Intelligence, Business Insider’s premium research service. To learn more about Business Insider Intelligence,  click here. Current subscribers can read the report here. Business Insider Intelligence Outside of the US Postal Service (USPS), FedEx and UPS have dominated the domestic logistics industry — and in particular, the […]

How e-tailers can take advantage of the growing popularity of smart home devices to engage with consumers (AMZN, TGT, GOOGL, WMT, GE)

This is a preview of a research report from Business Insider Intelligence, Business Insider’s premium research service. To learn more about Business Insider Intelligence, click here. Current subscribers can read the report here. Business Insider IntelligenceConsumers are finally starting to adopt smart home devices, with nearly 60% owning at least one device. This presents an […]

Three ways brands can benefit from adopting voice technology (AAPL, AMZN, GOOGL, MSFT)

Voice assistants like Amazon’s Alexa, Google’s Assistant, Apple’s Siri, and Microsoft’s Cortana, are pegged to trigger a widespread transformation across the retail industry in the years to come. The current interest in, and adoption of, voice assistants for commerce is being driven by recent technological breakthroughs, advantages of the tech over existing channels, and the […]

The three types of Amazon buyers — and how other e-tailers can lure them away (AMZN)

Keep your friends close and your enemies closer. That’s the strategy e-tailers will have to adopt if they want to compete with Amazon. To fight back against the e-commerce giant’s expanding dominance, other online retailers must understand exactly why and how customers are buying on Amazon — and which aspects of the Amazon shopping experience […]