Telemarketing etiquette leads to $280 million fine for Dish Network

Enlarge / A field service specialist for Dish Network Corp. installs a satellite television system. Photographer: Matthew Staver/Bloomberg via Getty Images (credit: Getty Images)

On Tuesday, the Federal Trade Commission (FTC) and the US Department of Justice (DOJ), as well as four US states, won a $ 280 million civil penalty in a case involving Dish Network. The federal government alleged that the satellite TV provider had engaged in telemarketing improprieties that occurred starting in 2003. A US District judge in Illinois also ordered Dish to demonstrate that it has reformed its practices and to hire a third-party compliance expert to make sure that the company doesn’t call residents on Do Not Call lists in the future.

The FTC said in a press release that the civil penalty would be split up so that $ 168 million goes to the federal government and the rest would be divided among the four states—California, Illinois, North Carolina, and Ohio. Although the $ 168 million award is the largest civil penalty levied on a company for violating the FTC Act, the DOJ originally asked for over $ 900 million. Including the state’s claims, the potential fine had a ceiling of $ 24 billion.

In a statement to Ars, Dish Network said it would appeal yesterday’s ruling because it had not directly made the telemarketing calls in question:

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Ars Technica

Post Author: martin

Martin is an enthusiastic programmer, a webdeveloper and a young entrepreneur. He is intereted into computers for a long time. In the age of 10 he has programmed his first website and since then he has been working on web technologies until now. He is the Founder and Editor-in-Chief of BriefNews.eu and PCHealthBoost.info Online Magazines. His colleagues appreciate him as a passionate workhorse, a fan of new technologies, an eternal optimist and a dreamer, but especially the soul of the team for whom he can do anything in the world.

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