How brick-and-mortar retailers can bring personalization in-store to compete with e-tailers (AMZN, BABA, JD)

This is a preview of a research report from Business Insider Intelligence, Business Insider’s premium research service. To learn more about Business Insider Intelligence,  click here. Current subscribers can read the report  here.  If we’re living through a “retail apocalypse” that spells doom for brick-and-mortar retail, as many have suggested, why are e-commerce leaders like Amazon, […]

Online holiday shopping is poised to beat in-store sales for the first time ever — and it’s terrible news for retailers like Sears and Macy’s

Gunnar Rathbun/AP People say they plan to spend more money online than in stores this holiday shopping season.  This is the first year in Deloitte’s annual survey that shoppers have predicted their online purchases will exceed what they buy in-store. While some retailers are thriving with the rise of e-commerce, traditional brick-and-mortar retailers like Macy’s […]

Target just solved the one problem everyone has when shopping in-store

Scott Olson/Getty One of the major frustrations for shoppers comes when they know what they want in a store, but can’t seem to find it. That’s an area where digital retailers have an edge because as long as the consumer knows the name of an item, it’s only a few keystrokes away. Target plans to solve that problem […] uses discounts for in-store pickups to fight Amazon

Walmart has made a few moves already to make shopping there more appealing vs. Amazon, but the latest one leverages its existing stores and distribution network. With a new program called “Pickup Discount,” it will lower the price for many items that are only available online, as long as buyers have them shipped to a […]