Why Grinch Bots Are the Most 2017 Story of 2017

Good tech gone bad! Nefarious nerds! Dubious online platforms! Predatory late-capitalism! Imagine if every tech and business motif from the past 12 months gathered to celebrate an end-of-year reunion in a single story. This is that story. It is the story of the Fingerlings and the Grinch bots. We begin, as Christmas stories sometimes do, […]

Bots are poised to take over the travel industry

GUEST: It’s been a long time coming for road warriors — artificial intelligence is finally infiltrating the travel industry, and it’s bringing a host of new conveniences and capabilities with it. From personalized recommendations and booking to digital concierge service, here’s how AI will help make traveling a little less hectic. Plan your next vacation […]

Twitter bots boost Russian backlash against Olympic ban

(Reuters) — What began as a grassroots online campaign featuring a schoolboy has grown into a mass hashtag protest against Russia’s exclusion from the Winter Olympics – backed by what appear to be fake Twitter accounts and users connected to past pro-Kremlin causes. Many ordinary Russians are undoubtedly upset about an International Olympic Committee (IOC) […]

How Bots Broke the FCC’s Public Comment System During the Net Neutrality Debate

The FCC’s net neutrality public comment period was overrun with bots, making it all but impossible for any one voice to be heard. That’s not how this is supposed to work. https://media.wired.com/photos/5a1cc193fe6d093096da42fd/master/pass/FCC-FINAL.jpg Feed: All Latest

How to charm the bots in charge of hiring for your dream job

GUEST: As artificial intelligence technology rapidly evolves to transform industries like health care and virtually assist people’s lives, the hope is matched by concern about the displacement of human roles. At the same time, deployed AI platforms in today’s business world augment processes at a more rapid pace than they replace them. While we’ve yet […]

Voice recognition and machine learning make service bots better

GUEST: We are on the cusp of a technological revolution whereby increasingly sophisticated tasks can be handed over from humans to machines. Organizations are embracing advancements in artificial intelligence, robotics, and natural language technology to adopt platforms that can “learn” from experience and actually interact with users. The next wave of these chatbots will have enhanced real-time data analytics and automation capabilities […]

Measuring corporate accountability in an era of audacious bots

GUEST: We live in exciting times of unprecedented progress. Automation has a significant role in propelling human advancement, and digital transformation is the new status quo. RPA, AI, and cognitive machine learning technologies are in the hands of business leaders as they command a new digital workforce. But as we cut costs and focus on […]

Customer service and virtual assistant bots will be prevalent for online businesses in many markets

BII Advancements in artificial intelligence are dramatically changing businesses, and chatbots are slowly becoming vital to customer service channels. AI and machine learning advancements are able to detect the content of customers’ requests and questions and service inquires accordingly. With messaging apps continuing to surpass social media networks in usage, chatbots also continue to grow in […]

Bots are becoming highly skilled assistants in physical therapy

GUEST: Within the last decade, we’ve seen incredible progress in the fields of robotics and artificial intelligence.  Innovators have been seeking out ways to meld man and machine and, in some areas, remove man altogether. In robotics, we’re seeing delivery drones, security robots, and more. In AI, chatbots, self-driving cars, and voice recognition have all […]