A child who was flying by themselves was removed from an EasyJet flight after it was overbooked, it has been reported.
The child was then left by themselves at the departure gate alone as the flight left.
It was due to fly from London Gatwick to Toulouse on Thursday.
The child was then told he had to leave the flight due to the overbooking.
Casper Read, the 15-year-old minor, was put on the plane by his mum, Stephanie Portal, to visit his grandparents
She helped him check in before leaving him at airport security, and his family were to meet him when he landed.
However, his mother received a text later from him telling her of his ordeal.
She told the Guardian: “It’s crazy. They left him alone in departures.”
“Luckily, I had still not got on board my train to London and could come back and find him.
“If I had not been there I don’t know what would have happened – he’d have had no money for the train back or anything.”
EasyJet told Express Online: “EasyJet is sorry that Casper Read’s flight from London Gatwick to Toulouse was overbooked yesterday (20 July).
“We are investigating why he was able to board the aircraft as he should have been informed at the gate.
“EasyJet has a procedure to protect unaccompanied minors but unfortunately this was not followed on this occasion and so this will also be investigated.
“One of our managers escorted Casper to reunite him with his mother who was already at the airport. We transferred him to an alternative flight later the same day and provided a voucher for refreshments whilst he waited.
“A member of our customer team will also be in touch directly to arrange for his EU261 compensation to be paid and we would like to apologise for any inconvenience caused.”
