25 JUN

Apple launches service program to address MacBook keyboard woes

Apple has publicly acknowledged that the butterfly switch keyboards in some MacBook and MacBook Pro computers have given consumers some trouble, and it has launched a new repair service program that promises to fix problems with those keyboards for free, regardless of whether the consumer purchased AppleCare.

Apple says in its public documentation on the program that certain models of MacBook and MacBook Pro “may exhibit one or more of the following behaviors”:

Letters or characters repeat unexpectedly

Letters or characters do not appear

Key(s) feel “sticky” or do not respond in a consistent manner

When they do, “Apple or an Apple Authorized Service Provider will service eligible MacBook and MacBook Pro keyboards, free of charge.” Apple also says that consumers who previously paid for a repair can contact the company to request a refund.

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Post Author: martin

Martin is an enthusiastic programmer, a webdeveloper and a young entrepreneur. He is intereted into computers for a long time. In the age of 10 he has programmed his first website and since then he has been working on web technologies until now. He is the Founder and Editor-in-Chief of BriefNews.eu and PCHealthBoost.info Online Magazines. His colleagues appreciate him as a passionate workhorse, a fan of new technologies, an eternal optimist and a dreamer, but especially the soul of the team for whom he can do anything in the world.