American travel blogger Ben Schlapping was travelling from LA to New York with American Airlines when he made the request.
Asking for a lobster roll with sweet potato chips, he initially thought it sounded like a delicious food choice.
What he received instead was an ominous looking piece of bread with some orange mush on top.
The sweet potato fries that were meant to be accompanying it was instead some form of thick, orange sauce.
He wrote on his website One Mile at a Time: “Not that it’s the flight attendant’s fault, but she didn’t seem to have the slightest clue as to how that might be disappointing.
“It sort of tasted like they took soggy pieces of bread and then spread butter with tiny particles of lobster on it.”
Surprisingly, he was then told he received a much higher class of food than he had requested.
He stated: “When the flight attendant collected the dish I asked ‘is this the normal lobster roll?’”
The flight attendant then replied: “You got lucky, we ran out of the business class ones, so that’s the first class lobster roll.”
However, in light of the story, American Airlines then issued a comment to the New York Post regarding the incident.
The traveller was told that he did, in fact, receive the wrong meal entirely.
It stated: “During his flight, he was served the lobster grilled cheese with tomato soup instead of the lobster roll.
“The meal he was served is not up to our standards and we have shared his feedback with our teams for review.”
