7 metrics for monitoring your chatbot’s performance

GUEST: Researchers estimate we will speak to chatbots more than we speak to our spouses by 2020. Obviously, companies that implement chatbots are doing something right. However, businesses still have a hard time determining whether or not their bots are up to snuff. While there are plenty of effective chatbots on the market, there are also many […]

The ex-employee who sued Snapchat for allegedly inflating metrics wants ‘whistleblower’ protection and a trial by jury (SNAP)

Getty A former employee who claims Snap Inc. lied to investors ahead of its initial public offering has escalated his lawsuit against the company and is seeking protection under whistleblower laws. Anthony Pompliano, who served as Snap’s growth lead for three weeks in 2015, is transferring his suit against the company from state to federal court, […]

The economics of energy generation are changing; more metrics favor solar, wind

A solar thermal plant in the US. (credit: SolarReserve) It’s not always a simple task to compare the value of electricity generation resources. Coal, natural gas, solar, wind, and so on have different strengths and weaknesses, so when it comes time to build or replace energy capacity, economists look at the Levelized Cost of Energy (LCOE), […]