How banks can use personalized services to increase customer satisfaction and compete with fintechs

The ability to conduct banking activities via a sleek mobile app is no longer enough to satisfy consumers — it’s table stakes. Banks need to focus on deploying robust personal finance management (PFM) features that pull consumers in. There are three common approaches banks can take to effectively implement these tools. It’s no longer enough […]

How banks can use personalized services to increase customer satisfaction and compete with fintechs

The ability to conduct banking activities via a sleek mobile app is no longer enough to satisfy consumers — it’s table stakes. Banks need to focus on deploying robust personal finance management (PFM) features that pull consumers in. There are three common approaches banks can take to effectively implement these tools. It’s no longer enough […]

THE FINTECH PROFITABILITY REPORT: Why fintechs are struggling to turn a profit, and the hurdles they must overcome to see success

BI Intelligence This is a preview of a research report from BI Intelligence, Business Insider’s premium research service. To learn more about BI Intelligence, click here. Most fintechs, even the unicorns, aren’t profitable. Despite having innovative ideas and live products that are successfully disrupting the financial services industry, these fintechs’ business models are increasingly proving […]

THE DIGITAL DISRUPTION IN HOME LOANS REPORT: How fintechs are upending the mortgage space and creating opportunities for retail banks

BI Intelligence This is a preview of a research report from BI Intelligence, Business Insider’s premium research service. To learn more about BI Intelligence, click here. Mortgages are valuable for retail banks, but they’re also complex products. In the UK alone, mortgages account for almost 60% of retail banks’ profits. But mortgage lending can be a complicated […]

THE SMALL BUSINESS FINTECH REPORT: How fintechs are targeting small- and medium-sized businesses and pushing incumbents to fight back

BI Intelligence This is a preview of a research report from BI Intelligence, Business Insider’s premium research service. To learn more about BI Intelligence, click here. Fintechs have found a way to serve small- and medium-sized businesses (SMBs) while still making a profit, and now incumbents want in on the action.  SMBs have been historically underserved by […]

Here’s what an uptick in the US IPO market could mean for fintechs

BI Intelligence This story was delivered to BI Intelligence “Fintech Briefing” subscribers. To learn more and subscribe, please click here. Initial public offerings (IPOs) have been uncommon among tech companies as a whole for the past few years. That’s because, as private companies’ valuations skyrocketed, many to above the $ 1-billion mark, concerns deepened as to whether […]

THE FINTECH PROFITABILITY REPORT: Why fintechs are struggling to turn a profit, and the hurdles they must overcome to see success

BI Intelligence This is a preview of a research report from BI Intelligence, Business Insider’s premium research service. To learn more about BI Intelligence, click here. Most fintechs, even the unicorns, aren’t profitable. Despite having innovative ideas and live products that are successfully disrupting the financial services industry, these fintechs’ business models are increasingly proving […]