Enlarge / Bill shock. (credit: Getty Images | Biddiboo)
US Rep. Anna Eshoo (D-Calif.) today introduced legislation that would require telecom companies to include all charges in their advertised prices, potentially ending the practice of advertising low prices and then socking customers with loads of extra fees.
The bill would also force telecom companies to justify price increases that occur during a contract term, and it would let consumers opt out of contracts without paying termination fees when prices are increased. The bill would also prohibit providers from requiring arbitration in the case of billing errors, thus preserving consumers’ rights to sue the providers over price disputes.
Eshoo’s TRUE Fees Act (Truth-In-Billing, Remedies, and User Empowerment over Fees) would apply to phone, TV, and home or mobile Internet providers. The bill isn’t likely to get much support from Republicans in Congress, who have generally protected Internet providers from new requirements.
Read 14 remaining paragraphs | Comments
