Chip Somodevilla/Getty Images
- United Airlines CEO Scott Kirby recently sent a condescending memo to his employees.
- In the memo, he nixed a pay bonus in favor of a rewards raffle — much to the chagrin of his staff.
- In this op-ed, the author argues that the tone and words Kirby used in the memo show he is doing exactly the kind of things a boss shouldn’t do if he wants his subordinates to respect him.
Words matter.
Even if they’re in a memo. Especially if they’re in a memo sent by a senior executive to all of his 86,000 employees.See the rest of the story at Business Insider
NOW WATCH: Elon Musk explains the one thing that went wrong with SpaceX’s Falcon Heavy flight
See Also:
- 6 signs you are a micromanager
- Perfectionism seems like a good thing — but it could be sabotaging your performance at work
- What to say when an interviewer asks why you are looking for a new job
SEE ALSO: Delta and United Airlines have cut ties with the NRA
DON’T MISS: Here is the perfect way to end an email — and 26 sign-offs you should usually avoid
