Apple warranty repair practices questioned by BBC as FTC warning looms

In a report that will air tonight in the United Kingdom, the BBC will spotlight a seemingly illegal Apple repair practice that has denied customers battery repairs based on unrelated and sometimes trivial damage elsewhere in their devices. The BBC’s report comes only days after the U.S. Federal Trade Commission warned consumer electronics ven…Read More

California lawmaker introduces ‘right to repair’ bill

The Right to Repair Act is heading to the biggest tech corporations’ home state. Lawmaker Susan Talamantes Eggman is introducing the bill in California, which is now 18th state in the country to look into making devices easier to repair. These days, you can either bring your broken phone, tablet or computer to their manufacturers’/retailers’ […]

Apple to repair iPhone 7s with ‘no service’ bug for free

Today Apple announced it’s launching a repair program for a “small percentage” of iPhone 7 owners who are affected by a “no service” issue. Late last year MacRumors said Apple was investigating the problem and appeared ready to replace affected devices, which would display “No service” in their status bar even when cell signal was […]

Puerto Rico’s governor seeks to end deal with small Montana grid repair company

Enlarge / On Sept. 22, Puerto Rico Electric Power Authority staff start emergency power restoration plans in the utility’s command center. (credit: Western Area Power) On Sunday, Puerto Rico’s governor Ricardo Rosselló demanded that the state-owned utility end its $ 300 million grid-repair deal with a small, Montana-based energy company called Whitefish Energy, amid intense scrutiny […]

Don’t drop that iPhone X—a screen repair will cost you $279

Enlarge / Web browsing in portrait mode gives you more text on the screen at once than previous iPhones. Some of us are phone-case people and some of us aren’t. Those in the latter group who preordered the iPhone X may want to consider some kind of protection for their new smartphone, though, because the […]

The iPhone 8’s glass back costs way more to repair than the front

Over the last couple of weeks, the price of AppleCare+ has gone up for Plus model iPhones and screen repair for the 6s and newer models has gotten $ 20 more expensive. However, while screen replacements for phones under AppleCare+ warranty are still $ 29, that’s not the case for replacing the back glass of […]

Leaked Apple warranty guide shows what it will and won’t repair

It’s pretty tough for individuals and even third-party shops to repair Apple products, and often hard to predict whether Apple itself will repair, decline to fix or replace a busted iPhone. However, Business Insider has unearthed a 22-page “Visual/Mechanical Inspection Guide,” or VMI, that shows what qualifies as an “eligible repair.” It’s reportedly used to […]