- Uber, fighting to gain its licence back to operate in London, has introduced major changes to its business.
- It will now start reporting serious incidents directly to the police, after being criticised for leaving the reporting to victims.
- It will also offer a 24-hour phone service for riders and drivers.
- Uber’s new CEO, Dara Khosrowshahi, has vowed to repair the firm’s reputation after years of questionable corporate decisions.
Uber has promised it will start reporting serious crimes involving passengers directly to the police, rather than waiting for the victims to make a formal report. And it will introduce a 24-hour call service for riders and drivers who want personal support after something goes wrong.
It’s a major change from Uber, which up until this point has argued it is not obliged to report allegations of rider or driver sexual harassment, violence, or other crimes directly.See the rest of the story at Business Insider
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AND NOW: Uber has appealed the loss of its London licence
