T-Mobile’s customers are more loyal than Verizon’s, AT&T’s, and Sprint’s (TMUS, S, T, VZ)

BII This story was delivered to BI Intelligence Apps and Platforms Briefing subscribers. To learn more and subscribe, please click here. T-Mobile boasts more loyal customers than any of the other Big Four telecoms, according to BI Intelligence’s exclusive Digital Telecom Consumer survey.  In fact, almost a quarter of T-Mobile’s subscriber base said they wouldn’t switch mobile carriers for […]

T-Mobile’s unlimited plan will soon let you use 50GB before slowdowns

Enlarge (credit: T-Mobile) T-Mobile USA will soon let subscribers to its unlimited data plans use at least 50GB of data each month before risking slowdowns in congested areas. All four major nationwide carriers slow down their heaviest data users when they connect to congested cell towers. But while Verizon Wireless and AT&T set the potential throttle point at 22GB, […]

T-Mobile’s platest plan gives seniors a discount on unlimited data

You can’t really sugarcoat it: senior citizens get a raw deal when it comes to cellphones. Carriers tend to either assume that you don’t use data (and want a basic cellphone) or else give you a modest discount at best. T-Mobile thinks it can do better: it’s launching a One Unlimited 55+ plan on August […]

MetroPCS customers can use T-Mobile’s scam-fighting tools

Shortly after the FCC revealed its plan to fight robocalls, T-Mobile introduced two anti-scamming tools back in March to alert customers to shady calls. Now, the carrier is giving MetroPCS users the same treatment, making Scam ID and Scam Block available for free on July 25th. Scam ID works a bit like caller ID: If […]

T-Mobile’s “Digits” program revamps the phone number

Enlarge T-Mobile has announced the launch of its “Digits” program, coming May 31. Digits is a revamp of how T-Mobile phone numbers work, virtualizing customer numbers so they can work across multiple devices. It sounds a lot like Google Voice—rather than having a phone number tied to a single SIM card or a device, numbers are now account-based, […]