The XPS 13 laptop needed an overhaul and Dell needed to make a statement. The XPS family has produced some of the best and most-loved consumer ultrabooks, but this particular laptop has been stifled in recent years. Since 2016, it has seen incremental improvements that helped it keep up with the competition in terms of performance, but not in design, hardware perks, and general innovation.
Performance is key, sure, but it’s not the only factor that contributes to why customers choose some laptops over others. The new XPS 13, announced at CES in January, has plenty of new characteristics that Dell hopes will push the device back to the front of the pack: a fresh rose gold and alpine white color option, a refreshed design with a new thermal management system, new biometric security features, and 8th-gen Intel CPUs.
But not everything has changed, and the XPS 13’s biggest challenge is proving that it has matured well by balancing necessary new features with reliable existing features that users have grown to expect.
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