Infographic was originally published on WikiBuy.
Can you remember the last time you made an online purchase? If you’re like two-thirds of Americans, it was probably less than a month ago. Customers are making more frequent and more significant purchases online. Ecommerce is experiencing huge growth, and by 2040, 95% of all purchases will be made online.
To keep up with this massive growth, retailers will need to make sure they have the infrastructure and strategy to survive and thrive. As customer expectations rise, the bare minimum won’t cut it anymore. Shipping times are shorter, technology is smarter, and customer service needs to be at the forefront.
If you’re a small business owner looking to step up their ecommerce game, don’t be intimidated. It’s easier than you might think to perfect the online shopping experience for your hard-earned customers. Not sure where to start? Familiarize yourself with 26 must-know ecommerce statistics for 2019, covered in the infographic below.
