Published On: Fri, Oct 13th, 2017

Tesla recall – 11,000 Model X vehicles called back as seat issue is discovered

Tesla has confirmed a voluntary recall of 11,000 of its Model X vehicles.

Versions of the car manufactured between October 28, 2016 and August 16, 2017 could be affected with the issue that could see the rear seats move forward during an accident. 

The Californian-based car manufacturer says that it is not aware of any accident that has been recorded that is related to the fault. 

It discovered the problem with the test during internal tests of the vehicles. 

A spokesperson wrote in a statement: “Tesla determined that a small number of cables in the second row fold-flat seats in some 2016 and 2017 Model X vehicles may need to be adjusted. 

“Although Tesla has not received reports of any issues or accidents relating to this condition, we will be conducting a voluntary recall to inspect the affected vehicles and confirm whether any adjustment is needed. 

“Although we have never seen any incidence of it in the field, internal testing has indicated that if the cable is not properly adjusted, the seat back on the left side of the second row seats could move forward during a crash.”

According to the car manufacturer the issue affects three per cent of Model X vehicles that are configured with fold-flat second row seats, that were manufactured during that period of time. 

Repairs of the seats will be undertaken by Tesla’s new mobile service.  

“We can address 100 per cent of these repairs via mobile service, and customers will have the choice to do that or to bring their car into a Service Centre.”

“Customer satisfaction results for our mobile service offering are consistently above 97 per cent.”

In an email to customers drivers were reassured that the Model X seat repair would take less than ten minutes to repair. 

This is not the first time the car manufacturer has issued a recall with the car firm previously issuing a recall of 53,000 of its cars due to a faulty gear in the parking breaks from a third party supplier. 

Model S airbags have also been replaced due to the industry-wide Takata recall, which is now 40 per cent complete. 

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Tesla recall – 11,000 Model X vehicles called back as seat issue is discovered