AT&T steps up copyright enforcement, kicks customers off network

Enlarge / The entrance to an AT&T store in San Francisco, California. (credit: Getty Images | Robert Alexander ) AT&T is terminating the broadband service of more than a dozen customers who were accused multiple times of copyright infringement, according to a report by Axios today. “It’s the first time AT&T has discontinued customer service […]

Customers at a California donut shop line up early every morning to buy out the store so the owner can spend time with his sick wife

CBS Los Angeles Donut City owners John and Stella Chhan have owned their shop in Seal Beach, California, south of Los Angeles, for three decades.  But when customers learned that Stella, 63, suffered an aneurysm in September, they wanted to help John, 62, spend more time with his wife instead of serving them.  So they […]

Elon Musk said Tesla stopped selling ‘full self-driving’ hardware online because customers were confused (TSLA)

Francois Mori / Associated Press Tesla CEO Elon Musk said on Wednesday that Tesla stopped selling self-driving hardware on its website because customers were confused. Last week, Musk said via Twitter that the option would be available “off menu” for a week, but on Wednesday suggested the feature would remain available to those who asked for it. […]

Cathay Pacific data breach affects up to 9.4 million customers

Cathay Pacific, the primary airline of Hong Kong known for its high-speed WiFi, was hit with a major data breach that affects up to 9.4 million passengers. The company said that personal information including passport numbers, identity card numbers, credit card numbers, frequent flyer membership program numbers, customer service comments and travel history had been […]

Perpetually licensed Office 2019 now available for corporate customers

Microsoft The perpetually licensed version of the desktop Office apps, branded Office 2019, was released today. It’s available as a one-time purchase for volume-licensed commercial customers. A consumer release will come in the next few weeks. Office 2019 is supported on Windows 10—exclusively; no Windows 7 or Windows 8.1 support is available—and the three most-recent […]

Apple’s $1,000 iPhones are turning it into a luxury brand — and it could lose a whole generation of customers (AAPL)

Apple is increasingly transforming itself into a luxury brand. A year after debuting its first thousand-dollar smartphone, the company replaced it with two more. At the same time, it cut its lowest-priced iPhone. The moves could boost Apple’s near-term revenue and profits. But they could lead to stagnating phone sales and could discourage people from […]

J.Crew is trying out a new look, but it still hasn’t fixed one of customers’ biggest complaints. Here’s what it’s like to shop there now.

  J.Crew is redefining its look as it works to win back customers.  The namesake brand saw its sales decrease for three consecutive years prior to its most recent fiscal quarter, when comparable sales increased by 1%. The new J.Crew is less preppy and more like its successful sister brand, Madewell. It offers more trendy styles and a […]

Vizio, sued for making creepy smart TVs, will notify customers via the TVs

Enlarge / An employee pushes a trolley with a Vizio Inc. high-definition television (HDTV) at a Target Corp. store on Black Friday in Dallas, Texas, on Friday, Nov. 24, 2017. (credit: Laura Buckman/Bloomberg via Getty Images) In what is likely a first in the industry, Vizio is on the verge of agreeing to display a […]

Thanks for the Customers: Chevrolet Will Continue Building Many Sedans as Ford Exits the Stage

With Ford abandoning the sedan business for what it hopes are greener pastures, General Motors is going to stick with it. While it’s doubtful the automaker expects to pick up every customer the Blue Oval leaves behind, the sedan market still has millions of potential customers in it. However, with the industry shifting ever more […]