The Federal Communications Commission chairman slammed wireless carriers on Tuesday for failing to quickly restore phone service in Florida after Hurricane Michael, calling the delay “completely unacceptable.”
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But FCC Chairman Ajit Pai’s statement ignored his agency’s deregulatory blitz that left consumers without protections designed to ensure restoration of service after disasters, according to longtime telecom attorney and consumer advocate Harold Feld.
The Obama-era FCC wrote new regulations to protect consumers after Verizon tried to avoid rebuilding wireline phone infrastructure in Fire Island, New York, after Hurricane Sandy hit the area in October 2012. But Pai repealed those rules, claiming that they prevented carriers from upgrading old copper networks to fiber. Pai’s repeal order makes zero mentions of Fire Island and makes reference to Verizon’s response to Hurricane Sandy only once, in a footnote.